Application Specialist

1100 Applied Industrial Technologies, Inc.; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

Applied Canada is seeking a Technical Solutions Application Specialist to drive solutions for MRO customers across Western Canada. You will develop technically sound proposals and work with Technical Services, Shops, and Distribution teams to deliver reliable, innovative solutions.

You will lead complex projects, gather customer requirements, and present solutions that address pain points, while staying current with technologies to enhance offerings and maintain competitiveness.

Qualifications

• Mechanical aptitude with knowledge of bearings and power transmission.
• Ability to use AutoCAD or 3D drafting software to develop design concepts.
• Experience in developing and presenting technical proposals to customers.
• Strong collaboration across teams, vendors, and customers.
• Willingness to support internal and external training of the distribution team.

Responsibilities

• Take ownership of complex projects from concept to completion.
• Collaborate with teams across the organization, as well as vendors, to develop and deliver solutions to customers.
• Write and present technical proposals to customers.
• Provide support and expertise during project commissioning and aftermarket.
• Provide internal and external consultation on projects.
• Stay abreast of the latest technologies while looking for opportunities to enhance Applied's products and services offerings.

Skills

AutoCAD

3D drafting

Bearing knowledge

Power transmission

Proposal writing

Project coordination

Tools

AutoCAD

Job description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance ! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

Job Description

Applied Industrial Technologies LP is an extensive network of industrial distribution facilities located throughout Canada. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Technical Solutions Application Specialist in Western Canada.

Job Summary

As a Technical Solutions Application Specialist, you find success on account of your entrepreneurial spirit and you will play a lead role in the development and delivery of solutions to our MRO customers. You know and understand our customers and their business and can present them with personalized solutions that solve their greatest challenges. You are a key contributor to the design of highly reliable, safe, and innovative solutions working alongside our Technical Services, Shops, and Distribution teams.

Accountabilities

• Take ownership of complex projects from concept to completion
• Collaborate with teams across the organization, as well as vendors, to develop and deliver solutions to customers
• Write and present technical proposals to customers
• Provide support and expertise during project commissioning and aftermarket
• Provide internal and external consultation on projects
• Support in-house and field training of the distribution team; product & application presentations internally & externally
• Stay abreast of the latest technologies while looking for opportunities to enhance Applied's products and services offerings
• Participate in sales planning with Distribution team; develop sales targets and provide pricing and gross margin recommendations
• Work within team to continue to build up our strengths & capabilities & incorporate efficient processes
• Join sales team on customer site visits to support in identifying customer pain points & perform equipment troubleshooting, making recommendations, gathering application & equipment information, and take measurements.
• Identify DVA opportunities within projects or proposed solutions and work with teams to capture this value and present to the customer for acknowledgement
• Perform Quality Control of MTO machined components, drawings, or assembled products to verify their accuracy
• Evaluate risk associated with incoming inquiries as well as any recommendations made, design changes, or proposed solutions provided to the customer
• Develop & maintain a Technical Project Proposal standardized document that includes all pertinent data, reference material, and the Applied Value Proposition

Skills and competencies

• Mechanical Aptitude (P.Eng or CET in relevant discipline preferred)
• Extensive knowledge in Bearing & Power Transmission & Bulk Material Handling products (chain/belt conveyors, screw conveyors, bucket elevators, & equipment accessories
• Demonstrated ability to use AutoCAD or 3D drafting software to develop design concepts, detail equipment retrofits, or provide visualization of machinery improvements to compliment technical proposals in effort to secure business
• Natural ability to gather application information, and develop sketches of customer equipment for purpose of retrofitting equipment
• Demonstrated ability to take detailed measurements of machined components with precision measuring equipment (inside/outside micrometers, vernier calipers, hardness tester, surface finish, etc.)
• Ability in understanding Tolerances & fits, AGMA standards etc. and their application for the mounting of Bearings & Power Transmission components Demonstrated ability to objectively analyze manufacturers products and recommendations to determine best brand strategy before presenting to customer
• Able to perform mechanical calculations including conveyor speeds & capacities, bearing loads and bearing life, chain pull, shaft material & diameter selection etc.
• Thorough understanding of metals, including material grades and wear materials, heat treatment and production methods (welding & machining) as it relates to product manufacture
• Demonstrated ability to manage workload, multi-task, and pivot to address emergencies or prioritize Proven ability to lead complex projects with many