Shop Foreman

MAZERGROUP LTD.; Swan River; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Parts at cost + 10% on top brands

RRSP matching

Extended health, dental, vision

Teladoc Health access

EFAP for well-being

Referral bonus program

Tool Loan & PPE allowances

Wage top-up programs

Job summary

Mazergroup is seeking a Shop Foreman to lead our Service Department’s daily operations and provide hands-on support to technicians. You will coordinate shop workflow, assist with complex diagnostics and repairs, and promote quality control across all service activities.

You will collaborate with technicians, the Parts Department and Service leadership to maximize productivity and ensure exceptional customer satisfaction. A Red Seal Journeyperson or equivalent is required.

Qualifications

• Red Seal Journeyperson certification or equivalent combo of training and experience.
• Previous Shop Foreman / Lead Technician or similar leadership in a service environment.
• Strong diagnostic, troubleshooting, and mechanical problem-solving abilities.
• Proven ability to coach and develop technicians and apprentices.
• Excellent communication, organization and time management.
• Valid driver's license with a clean abstract.

Responsibilities

• Lead our Service Department's daily operations and provide technical leadership.
• Coordinate shop workflow and assist with complex diagnostics and repairs.
• Promote quality control across all service activities.
• Collaborate with technicians, Parts Department and Service leadership.
• Maximize productivity and deliver exceptional customer satisfaction.

Skills

Leadership experience

Diagnostic & troubleshooting

Coaching & mentoring

Communication skills

Time management

Education

Red Seal Journeyperson certification or equivalent

Job description

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Sa... Show more

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.

WHY CHOOSE MAZERGROUP?

Because at Mazergroup, we treat you like family. Our competitive total compensation plan is designed to recognize your hard work and dedication while supporting your financial security, health, and personal growth. Here's what being part of our family means:

• Employee Discounts You’ll Love: Enjoy parts at cost plus 10% on top brands like NAPA, Toro, Honda, and Husqvarna!
• Opportunities to Grow: We invest in you with paid training and development.
• Planning for Your Future: Benefit from our RRSP matching program.
• Comprehensive Health Coverage: Access extended health, dental, and vision benefits, with an optional Health Care Spending Account. Virtual access to Teladoc Health, for your physical and mental health needs.
• Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well-being, whenever you need it.
• Bring Your Friends Along: Earn rewards through our referral bonus program when you help grow the Mazergroup family!
• Tool Loan Support Program for new apprentices, Billing Efficiency Bonuses, Annual PPE & Tool Allowance, and a Wage Top-Up Programs!

WHAT WILL YOU BRING TO US?

Join our team as a Shop Foreman and play a key role in leading our Service Department's daily operations. You will provide technical leadership and hands‑on support to technicians while coordinating shop workflow, assisting with complex diagnostics and repairs, and promoting quality control across all service activities. Collaboration is essential in this role, as you'll work closely with technicians, customers, the Parts Department, and Service leadership to maximize productivity, deliver high-quality repairs, support technician development, and ensure exceptional customer satisfaction.

• Red Seal Journeyperson certification or an equivalent combination of technical training and experience.
• Previous Shop Foreman, Lead Technician, or other leadership experience in a service environment
• Strong diagnostic, troubleshooting, and mechanical problem‑solving abilities
• Proven ability to coach, mentor, and support the development of technicians and apprentices
• Excellent communication, organization, and time management skills
• Comfortable using computer systems and technology to support service operations
• A valid driver's licence with a clean driver's abstract is required
• Awareness of company Health and Safety guidelines and actively support and promote safety initiatives

Mazergroup is committed to supporting a diverse and inclusive workforce. If you have a question about accessible employment at Mazergroup, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [e-mail] or phone [phone].

Seasonal hours apply.

April–October: Monday–Friday plus alternating Saturdays, including overtime.

Winter: four 10-hour weekday shifts (4/10s), alternating with the Service Manager.