Shipping & Logistics Coordinator

Fraser-Valley-Specialty-Poultry-; Richmond; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Extended health benefits

Dental insurance

Life insurance

Employee assistance program

Onsite retail store lunch items

Job summary

Fraser Valley Specialty Poultry is seeking a dedicated Shipping and Logistics Coordinator to support daily shipping, warehouse, inventory and order-fulfillment activities. This hands-on role includes order picking, pallet movement and coordination with Order Desk, Sales and Production teams.

The successful candidate will have experience in shipping or warehouse roles, strong data-entry skills, and the ability to work in refrigerated areas. Mandarin/Cantonese is a plus in our diverse team.

Qualifications

• Experience in shipping, warehouse, inventory or order fulfillment.
• Basic computer and data-entry skills.
• Strong attention to detail and organizational skills.
• Ability to meet shipping deadlines in a fast-paced environment.
• Ability to work in refrigerated and freezer areas.
• Physically capable of warehouse duties.
• Proficiency in Mandarin or Cantonese is an asset.

Responsibilities

• Pick, prepare and stage customer orders accurately and within required cut-off times.
• Check product codes, quantities, weights and order details before shipment.
• Report shortages, damaged products and order discrepancies to the appropriate team.
• Load, unload and move products using approved warehouse equipment.
• Organize finished goods and maintain clean and safe shipping, cooler and freezer areas.
• Coordinate daily shipping priorities with the manager, Order Desk, Sales and Production teams.
• Follow up on incomplete orders, special orders and warehouse transfers.
• Complete required shipping, inventory and transfer documents.
• Assist with monthly fresh and frozen warehouse inventory scans.
• Investigate and report inventory discrepancies.
• Follow FIFO procedures and monitor damaged, short-dated or unidentified products.
• Complete daily equipment and temperature checks.
• Report equipment breakdowns, safety concerns and temperature issues.
• Follow company food-safety, cold-chain and workplace-safety procedures.
• Assist with training new shipping employees when requested.
• Enter and update customer orders in the order-management system.
• Review product quantities, delivery dates and special instructions.
• Print pick lists, invoices and delivery documents.
• Check inventory availability and report shortages.
• Follow up with Shipping and Production regarding incomplete orders.
• Refer pricing, credit and account issues to the appropriate manager.

Skills

Shipping experience

Warehouse experience

Inventory

Data entry

Attention to detail

Deadline driven

Refrigerated work

Physical duties

Mandarin/Cantonese asset

Job description

(40 hrs/week) – Weekend availability required

Job Type

Full-time

Compensation

$26.25 per hour

About FVSP

Fraser Valley Specialty Poultry (FVSP) is a well-established, family‑owned poultry company with over 50 years of history in British Columbia. Unlike a typical distributor, we manage the full process — from farm production and processing to distribution and sales — serving restaurants, retailers, and food service customers across the Lower Mainland.

We take pride in a friendly, supportive, and team‑oriented work environment where every team member is valued and plays a meaningful role in our day‑to‑day success. If you enjoy working with food, building relationships, and being part of a close‑knit team — this is the place for you.

The Role

Fraser Valley Specialty Poultry is seeking an experienced and dedicated Shipping and Logistics Coordinator to support daily shipping, warehouse, inventory and order-fulfillment activities.

This is a hands‑on position that includes order picking, product handling, pallet movement and warehouse organization. The employee will also communicate with the Order Desk, Sales and Production teams and provide Order Desk backup when required.

Key Responsibilities

Shipping and Logistics

• Pick, prepare and stage customer orders accurately and within required cut‑off times.
• Check product codes, quantities, weights and order details before shipment.
• Report shortages, damaged products and order discrepancies to the appropriate team.
• Load, unload and move products using approved warehouse equipment.
• Organize finished goods and maintain clean and safe shipping, cooler and freezer areas.
• Coordinate daily shipping priorities with the manager, Order Desk, Sales and Production teams.
• Follow up on incomplete orders, special orders and warehouse transfers.
• Complete required shipping, inventory and transfer documents.
• Assist with monthly fresh and frozen warehouse inventory scans.
• Investigate and report inventory discrepancies.
• Follow FIFO procedures and monitor damaged, short-dated or unidentified products.
• Complete daily equipment and temperature checks.
• Report equipment breakdowns, safety concerns and temperature issues.
• Follow company food‑safety, cold‑chain and workplace‑safety procedures.
• Assist with training new shipping employees when requested.

Order Desk Backup

• Enter and update customer orders in the order‑management system.
• Review product quantities, delivery dates and special instructions.
• Print pick lists, invoices and delivery documents.
• Check inventory availability and report shortages.
• Follow up with Shipping and Production regarding incomplete orders.
• Refer pricing, credit and account issues to the appropriate manager.

What We're Looking For

• Previous shipping, warehouse, inventory or order‑fulfillment experience is preferred.
• Basic computer and data‑entry skills.
• Strong attention to detail and organizational skills.
• Ability to meet shipping deadlines and work in a fast‑paced environment.
• Ability to work in refrigerated and freezer areas.
• Ability to safely perform physical warehouse duties.
• Ability to communicate in Mandarin or Cantonese is considered an asset.

Preferred Certifications

• Power pallet jack experience
• WHMIS or food‑safety training

Why Join FVSP?

• Work directly with a passionate, experienced team in the food industry
• Family‑run company with a long‑standing reputation and loyal customer base
• Meaningful role where your contributions make a direct daily impact
• Real career pathways — we promote from within and invest in training.
• Hands‑on role where your attention to detail keeps customers happy and product safe.
• A respectful, team‑first culture that values a positive attitude and long‑term fit.
• Extended Health Benefits (Including, but not Limited to Chiropractors, Massage Therapy), Routine eye exam coverage, Dental, Life & Dependent Life insurance, Employee Assistance Program, Travel Insurance, Long Term Disability, and an annual Health/Lifestyle Spending Account).
• Paid orientation
• A safe, food‑safety focused workplace where teamwork matters.
• Lunch items available at our retail store
• “Tab” system at our onsite retail store for full‑time employees

Relevant Experience: Any sort of food processing experience, forklift ticket, air ticket, WHMIS, food safe and first aid are all assets to this position but not required.

FVSP employs a wide range of people from different backgrounds, cultures, and walks of life. We deeply value diversity, equity, and inclusion. Join us and become part of our growing family!