Shipper/Receiver

Greater Vancouver Food Bank; Burnaby; On-site; CAD 49,000 - 66,000; Full time

Benefits offered by this job

Extended healthcare

Dental care

RRSP match 7%

3 weeks vacation

2 personal days

Birthday day off

Job summary

The Greater Vancouver Food Bank is hiring a full-time Shipper/Receiver to support shipping, receiving, and inventory activities across GVFB facilities. You will work with the Logistics team and Warehouse staff to ensure accurate documentation and smooth product flow.

The role requires attention to detail, strong communication, and the ability to balance multiple tasks in a fast-paced environment. GVFB offers competitive compensation, benefits, vacation, and growth opportunities in a

Qualifications

• 1+ years of experience operating industrial machinery in a warehouse.
• Experience with electric pallet jacks, counterbalanced forklifts, and reach trucks is preferred.
• BC Class 5 driving license is an asset and driving history may be requested.
• Experience with warehouse or inventory management systems is an asset.

Responsibilities

• Own the daily accuracy of shipping and receiving transactions by inspecting, weighing, counting, and recording inbound and outbound product movements.
• Prepare shipping documentation and coordinate the staging and loading of completed outbound orders into the correct vehicles.
• Receive and unload inbound deliveries, confirm quantities and condition, and direct Warehouse Associates to complete put-away tasks.
• Coordinate with the Logistics team regarding inbound and outbound schedules, trucking needs, transfers, returns, and delivery requirements.
• Maintain complete and accurate shipping, receiving, transfer, inventory, and administrative records.
• Identify and report shipment discrepancies, damages, or inventory concerns to the Warehouse Lead and Warehouse Assistant Manager.

Skills

Communication skills

Attention to detail

Planning & time management

Problem solving

Flexibility

Warehouse machinery experience

Tools

Microsoft Office

Microsoft Teams

iOS (iPhone)

Job description

Shipper/Receiver - We are growing our team!

• Full-Time, Permanent
• 37.5 hours per week
• Competitive base salary of $57,476 annually

Who We Are

The Greater Vancouver Food Bank is a non-profit organization with a mission to provide healthy food to those in need. The GVFB provides support through direct distribution to those in Vancouver, Burnaby, New Westminster and the North Shore, as well as through 160+ agency partners both locally and provincially. Through this model, the GVFB envisions a British Columbia where everyone has access to healthy food through efficient distribution, innovation and partnerships.

To learn more visit: www.foodbank.bc.ca

The GVFB is a proud winner of BC's Top Employers 2026!

The GVFB is a certified Living Wage Employer! This recognizes the GVFB's commitment to paying fair wages, upholding good work standards for our employees, and contributing to poverty reduction and a higher standard of living in our community.

What We Offer

We believe in providing employees with flexibility, and the resources and tools to excel in their role. Employees will work alongside people who are passionate about food insecurity and community. We provide an inclusive office environment with excellent Skytrain accessibility and free parking on-site.

This is a full-time permanent position, with the opportunity to learn and grow. The successful candidate can expect a competitive base salary of $57,476 annually, depending on experience.

Our competitive benefit plan includes extended healthcare and dental, and a Group Registered Retirement Savings Plan (RRSP) where employees are matched upto 7% of their contributions. Employees also receive three weeks paid vacation annually, as well as two paid personal days, and a paid birthday day off.

Career and personal development are at the forefront of the GVFB's culture. After three months of employment, employees have access to $1,600 towards professional development, $850 of which can be utilized towards wellness initiatives!

Come and enjoy working in an inclusive, award-winning workplace!

Position Overview

The Shipper/Receiver is responsible for the accurate and efficient execution of shipping, receiving, inventory transactions, and product transfers across Greater Vancouver Food Bank (GVFB) operations. Acting as the primary point of coordination for inbound and outbound product movement, this role ensures shipments are received, documented, transferred, staged, and dispatched accurately and in accordance with operational priorities and established procedures. Working closely with the Warehouse Lead, Warehouse Assistant Manager, Logistics team, Drivers, and Warehouse Associates, the Shipper/Receiver coordinates day-to-day shipping and receiving activities, maintains inventory integrity, prepares shipping and transfer documentation, and supports the effective flow of products between GVFB facilities.

This role is accountable for the accuracy of inventory records, shipping and receiving transactions, and product movement documentation while helping maintain a safe, organized, and operationally ready warehouse environment. Success in this role requires strong attention to detail, sound judgment, effective communication, and the ability to balance multiple priorities in a fast-paced environment. The Shipper/Receiver serves as a key operational link between warehouse, logistics, distribution, and agency operations, helping ensure products move efficiently, accurately, and safely throughout the organization.

Key Responsibilities

• Own the daily accuracy of shipping and receiving transactions by inspecting, weighing, counting, and recording inbound and outbound product movements in the digital inbound/outbound system.
• Maintain clear, timely, and respectful communication with assigned team members and colleagues across the organization, ensuring priorities, changes, issues, and follow-up actions are understood and appropriately shared.
• Create daily delivery orders for product movements between GVFB locations.
• Prepare shipping documentation and coordinate the staging and loading of completed outbound orders into the correct vehicles.
• Receive and unload inbound deliveries, confirm quantities and condition, and direct Warehouse Associates to complete put-away tasks as required.
• Coordinate directly with the Logistics team regarding inbound and outbound schedules, trucking needs, transfers, returns, and delivery requirements.
• Coordinate assigned daily tasks for Warehouse Associates, Warehouse/Sort Associates, and Drivers that relate specifically to receiving, shipping, transfers, returns, and order movement.
• Prepare orders for Lougheed and Winston Community Agencies Markets and maintain detailed transfer and stock records.
• Create Lougheed transfer truck sheets, calculate outbound menu quantities, and communicate order-building requirements to the Warehouse Lead for assignment to the Warehouse team.
• Maintain complete and accurate shipping, receiving, transfer, inventory, and administrative records.
• Identify and report shipment discrepancies, defects, damages, or inventory concerns to the Warehouse Lead and Warehouse Assistant Manager.
• Uphold food-handling requirements and safe machinery operating practices in the shipping and receiving area.
• Maintain a friendly and professional presence for drivers, deliveries, partners, and visitors at the shipping and receiving area.
• Keep the shipping and receiving area clean, tidy, organized, and ready for safe daily operations.
• Support Distribution and Agencies teams with product movements and setup when shipping and receiving priorities permit.
• Implement approved process changes related to shipping, receiving, transfers, and inventory transactions.
• Provide operational support to the Warehouse Lead and Warehouse Assistant Manager and complete other duties as assigned.

Personal Attributes and Core Skills

• Ability to communicate effectively at all levels both in-person and through digital correspondence.
• Strong attention to detail and accuracy.
• Planning, time-management, and resource allocation skills.
• Strong ability to deal constructively with challenges and consistently provide a solution-oriented approach.
• Flexibility in working in an every-changing environment where priorities can shift rapidly.
• A positive, can-do attitude!

Qualifications and Experience

• 1+ years of experience operating industrial machinery in a warehouse environment, including experience operating at least two of the following: electric pallet jacks, counterbalanced forklifts, and reach trucks
• Working knowledge of Microsoft Office, Microsoft Teams, and iOS (iPhone)
• Previous experience with warehouse or inventory management systems is an asset
• A BC Class 5 driving license and ability to provide 3 years Insurance Claims History and 3 years clean Driver's Abstract is an asset as there is opportunity to receive training on relief driving duties

Physical Requirements

• Exposure to ambient temperatures and noisy conditions;
• Proper safety footwear required with reimbursements provided following probationary period;
• Bending and lifting boxes up to 50 lbs on a regular basis;
• Ability to physically operate and handle both a manual and electric pallet jack.

A criminal record check for working with vulnerable sectors is required upon hiring.

NOTE:

Due to the high volume of applications, only those applicants under consideration will be contacted.

Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.