Shipping Lead – Guelph, ON Canada

Connect Tech Inc.; Guelph; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Profit sharing

3 weeks vacation per year

Dream Fund for memberships and classes

Dynamic and growing tech environment

Friendly, low-turnover workplace

Job summary

Connect Tech is seeking a Shipping Lead in Ontario to oversee daily shipping operations, supervise staff, and ensure accurate, on-time delivery of products to customers. You will coordinate with production, sales, and customer service to resolve delays and optimize logistics.

The role emphasizes hands-on leadership, carrier management, and continuous improvement to reduce costs while maintaining high customer satisfaction. A strong background in shipping and ERP systems is required.

Qualifications

• High school diploma or equivalent required; post-secondary education in logistics, supply chain, or business is an asset.
• 3+ years in shipping, logistics, or warehouse operations with at least 1 year in a supervisory role.
• Strong knowledge of shipping procedures, carriers, and freight management.
• Proficiency in shipping software, ERP systems, and Microsoft Office Suite.
• Excellent organizational, problem-solving, and communication skills.

Responsibilities

• Supervise and lead daily operations of the shipping department, including order picking, packing, staging, and dispatching.
• Schedule and assign work to shipping personnel, ensuring adequate coverage and productivity.
• Access and manage carrier portals (e.g., FedEx, Purolator, UPS, DHL) to process shipments and generate shipping labels.
• Ensure packaging specifications are met for each product, including box selection and cushioning materials.
• Prepare and print shipping labels, packing slips, commercial invoices, and documentation for national and international shipments.
• Verify accuracy of outgoing shipments and coordinate with carriers to schedule pickups.
• Monitor shipping costs and recommend process improvements to reduce expenses.
• Maintain records of shipments, inventory movement, and department performance.

Skills

Team leadership

Organizational skills

Communication

Deadline driven

Education

High school diploma

Post-secondary in logistics or business asset

Tools

ERP systems

Shipping software

Microsoft Office

Job description

Reporting directly to the Director of Manufacturing the Shipping Lead oversees and coordinates all shipping department activities to ensure quality product packaging and accurate, timely, and cost-effective delivery of products to customers. This is a hand-on role responsible for supervising packaging and shipping staff, monitoring workflow, managing schedules, and ensuring compliance with company policies, safety standards, and shipping regulations. The Shipping Lead works closely with production, materials management, sales and customer service teams to maintain efficiency and accuracy to ensure a high level of customer satisfaction.

Who We Are

For over 40 years, Connect Tech has built a solid reputation providing high-performance computing solutions for some of the world’s most influential companies. As an NVIDIA Elite Partner, Connect Tech’s products are used in state-of-the-art technology on land, sea, sky, and space. With leading-edge design and manufacturing services backed by stellar technical support, our commitment to excellence in design and customer satisfaction is the driving force behind our success.

What We Offer

• Competitive salaries. $65,000 to $75,000
• An attractive profit-sharing program
• Opportunity to work within a high-tech, leading-edge technology field with products that appear in some really cool applications! (Robots, Drones, Artificial Intelligence, Vision Systems)
• 3 weeks’ vacation per year with no waiting period
• A “Dream Fund” (gym memberships, personal interest classes, etc.)
• A dynamic, energetic and growing company with a friendly community atmosphere
• A collaborative and supportive workplace that values the contributions and ideas of our staff, and are proud of our extremely low turnover rate throughout our 40-year history
• Employees who have great passion for their work and who are always looking for ways to propel Connect Tech to the next level

Key Responsibilities:

• Supervise and lead daily operations of the shipping department, including order picking, packing, staging, and dispatching.
• Schedule and assign work to shipping personnel, ensuring adequate coverage and productivity.
• Access and manage carrier portals (e.g., FedEx, Purolator, UPS, DHL) to process shipments, input package dimensions and weights, and generate accurate shipping labels and documentation.
• Ensure all packaging specifications are met for each product, including proper box selection, cushioning materials, sealing methods, and special handling instructions.
• Prepare and print shipping labels, packing slips, commercial invoices, and any special documentation required for national and international shipments.
• Verify accuracy of outgoing shipments, including product counts, packaging quality, and documentation.
• Coordinate with carriers, freight forwarders, and couriers to schedule pickups and track deliveries.
• Monitor shipping costs and recommend process improvements to enhance efficiency and reduce expenses.
• Manage inventory levels of packaging and shipping materials; reorder as needed.
• Maintain accurate records of shipments, inventory movement, and department performance.
• Enforce compliance with workplace safety standards, shipping regulations, and company policies.
• Train, mentor, and evaluate shipping team members to build a skilled and motivated workforce.
• Collaborate with production, sales and customer service teams to resolve delays, discrepancies, or shipping issues.
• Implement continuous improvement initiatives to streamline shipping processes, reduce costs, and enhance customer satisfaction.

Required Skills and Qualifications:

• High school diploma or equivalent required; post‑secondary education in logistics, supply chain, or business is an asset.
• 3+ years of experience in shipping, logistics, or warehouse operations, with at least 1 year in a supervisory role.
• Strong knowledge of shipping procedures, carriers, and freight management.
• Proficiency in shipping software, ERP systems, and Microsoft Office Suite.
• Excellent organizational, problem‑solving, and communication skills.
• Ability to lead a team, prioritize tasks, and work under deadlines in a fast‑paced environment.
• Strong attention to detail and commitment to accuracy and customer satisfaction.

Connect Tech is committed to providing barrier-free and accessible employment practice in compliance with the Accessibilities for Ontarians with Disabilities Act (A.O.D.A.). In compliance with the A.O.D.A., Connect Tech will make necessary accommodations for applicants with disabilities to support participation in the recruitment process. Please contact Human Resources if you require assistance.