Shift Supervisor: Growth-Minded Team Leader

Tim Hortons; St. Albert; On-site; CAD 44,083,000 - 57,859,000; Full time

Job summary

Tim Hortons is seeking a Supervisor to lead a fast-paced quick-service team in Canada. Starting wage is $17.50 per hour, with opportunities for growth as the business expands.

You will mentor and train staff, ensure product quality and cleanliness, manage shifts and inventory, and uphold Tim Hortons standards across the restaurant. This role emphasizes teamwork, guest service, and franchisee cooperation.

Qualifications

• Experience supervising or leading a fast-paced service team.
• Excellent communication and interpersonal skills.
• Ability to train and coach staff.
• Knowledge of the quick service industry.

Responsibilities

• Manage the shift by ensuring your team has all the tools they need to succeed.
• Follow Tim Hortons standards and guidelines when preparing products for guests and operate equipment according to guidelines.
• Train and coach a diverse team to achieve and maintain Tim Hortons high standards of operation.
• Promote a respectful team environment and manage team members with open communication and understanding.
• Manage inventory and ordering.

Skills

Team leadership

Customer service

Training staff

Shift management

Job description

Tim Hortons is seeking a Supervisor to lead a fast-paced quick-service team in Canada. Starting wage is $17.50 per hour, with opportunities for growth as the business expands.

You will mentor and train staff, ensure product quality and cleanliness, manage shifts and inventory, and uphold Tim Hortons standards across the restaurant. This role emphasizes teamwork, guest service, and franchisee cooperation.