Shift Supervisor

The Salvation Army in Canada; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading non-profit organization as a Shift Supervisor in Victoria. This full-time role involves supporting store operations, providing excellent customer service, and maintaining store standards. Ideal candidates will have relevant experience, strong communication skills, and the ability to manage daily retail tasks effectively.

Qualifications

• Two years of experience in a store or warehouse environment.
• Willingness to develop understanding of The Salvation Army's mission.
• Physically capable of lifting/carrying up to 30 lbs.

Responsibilities

• Interact with customers and donors in a positive manner.
• Oversee daily routine tasks in Thrift Store activities.
• Ensure compliance with store procedures and security.

Skills

Interpersonal skills

Communication skills

Attention to detail

Education

Completion of some high school

Job description

Join to apply for the Shift Supervisor role at The Salvation Army in Canada

1 week ago Be among the first 25 applicants

Join to apply for the Shift Supervisor role at The Salvation Army in Canada

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY:

The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role acts as a Sales Associate.

Accountabilities

The incumbent may perform all, some, or similar range of duties.

• Interact with customers/donors in a positive, friendly, and courteous manner.
• Protect the integrity of all donated items.
• Responsible for accurate completion of all customer transactions including cash and debit sales.
• Contribute to meeting store budgets by maintaining customer service standards.
• Opening and closing of store following store procedures when required.
• Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
• Pay particular attention to store security, by monitoring activity within the store.
• Handle the merchandise in a safe and organized manner; assist in stock rotation.
• Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance:”.
• Replenish inventory levels based on supervisor’s directions.
• Remove inventory from sales floor as directed.
• Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary.
• Abide by store policy and procedures.
• Assist with inventory reconciliation (cycle counting).
• Provide excellent service to guests and donors.
• Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
• May be required to show some operations and provide on-the-job-training to staff.
• Maintains a safe and healthy work environment through compliance with Health & Safety regulations.
• Performs other work-related duties as assigned.
  
  

Critical Relationship Management

Internal: NRO Administration, TS management and staff.

External: Donors, clients, contractors.

Managerial/Technical Responsibilities

Reports directly to the Store Manager.

Direct reports: None.

Financial And Material Management

May show others how to perform certain procedures.

• Moderate material responsibility.
• May occasionally handle petite cash.
  
  

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Working Conditions

This is a permanent full time position.

• Normal store environment.
• Constant physical effort (such as stretching, lifting up to 30 pounds with no assistance, bending, twisting, pushing, standing, and walking).
• Frequent exposure to fumes and dust and temperature fluctuations.
• Adherence to established deadlines must be met.
• Frequent amount of interpersonal conflict dealing with guests, donors, vendors, and employees.
• Work is varied with periods of repetitious tasks.
  
  

Education, Experience And Qualifications

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
  
  

Alternative combination of education and Experience may be considered.

Education, Qualifications And Certifications

• Completion of some high school.
  
  

Experience And Knowledge

• Two years of experience in a store or warehouse environment.
  
  

Skills And Capabilities

• Proven interpersonal and communication skills and ability to work in a team environment.
• Physically capable of lifting/carrying up to 30 lbs on a frequent basis with no assistance from others, which includes bending, twisting, pulling, pushing of product.
• Attention to details.
  
  

Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

This Job Posting is for Hill Side Thrift Store located at 990 HillSide Avenue, Victoria, BC V8T 2A1

Compensation

The target hiring range for this position is $17.85 to $21.66 with a maximum of $25.99.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organization Management

Referrals increase your chances of interviewing at The Salvation Army in Canada by 2x

Sign in to set job alerts for “Shift Supervisor” roles.

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 2 months ago

shift supervisor - Store# 00132, COOK STREET VILLAGE

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

shift supervisor - Store# 20386, EAGLE CREEK VILLLAGE SC - VIEW ROYAL

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 month ago

production supervisor - food and beverage processing

Langford, British Columbia, Canada 1 month ago

Langford, British Columbia, Canada 1 month ago

shift supervisor - Store# 04785, LANGFORD CENTRE - GOLDSTREAM & CLAUDE

Langford, British Columbia, Canada 1 month ago

Langford, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 1 week ago

Victoria, British Columbia, Canada 4 days ago

Sidney, British Columbia, Canada 1 month ago

Victoria, British Columbia, Canada 5 months ago

Mill Bay, British Columbia, Canada 1 week ago

Greater Victoria Metropolitan Area 5 months ago

Store Manager - Full Time - Mayfair Shopping Centre

Victoria, British Columbia, Canada 2 days ago

Victoria, British Columbia, Canada 2 weeks ago

Victoria, British Columbia, Canada 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.