Shift Supervisor

Canlan Sports; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor for their vibrant restaurant. In this hands-on role, you will lead a passionate team to deliver exceptional food service and maintain high standards of operations. Your leadership will ensure that every guest experience exceeds expectations, while you manage both front and back of house activities. This position offers the opportunity to work in a dynamic environment where flexibility and teamwork are key. If you thrive in a fast-paced setting and have a passion for food and beverage service, this could be the perfect fit for you!

Qualifications

• 3+ years of experience in Food & Beverage industry.
• Smart Serve and Food Safe certifications are preferred.

Responsibilities

• Oversee daily operations of the restaurant ensuring service excellence.
• Handle payments and manage cash flow accurately.

Skills

Food & Beverage Experience

Team Leadership

Customer Service

Cash Handling

Education

High School Graduation

Smart Serve Certification

Food Safe Certification

Tools

SQUIRREL POS System

Job description

Current job opportunities are posted here as they become available.

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

Wild Wing at Canlan is currently looking for a Shift Supervisor

JOB SUMMARY

Our hands-on F&B Shift Supervisors oversee the day-to-day operations of the Wild Wing restaurant in a professional manner. They provide leadership for all staff, ensuring that efficient food service, preparation and presentation consistently exceed guest expectations.

RESPONSIBILITIES

• Ensure all opening / closing procedures are completed (shift dependent)
• Ensure there are no variances in cash or inventories during the shift
• Maintain knowledge of and actively promote menu, beverages and current promotions
• Receive product delivery and ensure safe, sanitary and secure storage when required
• Ensure team maintains or exceeds guest expectations in a cost-effective manner
• Cover team roles / shifts when required
• Front of house operations (Restaurant and Bar)
• Handle payments and gratuities, make change, and process all transactions SQUIRREL system accurately
• Apply developed knowledge of tableware and bar equipment
• Back of house operations (Kitchen)
• Competent in the use and care of kitchen tools and equipment
• Apply basic knowledge of food preparation (in keeping with standardized recipes)

QUALIFICATIONS AND EDUCATION

• Smart Serve, Serving It Right, (or equivalent) required
• Food Safe Certification preferred
• High school graduation

ABILITIES, ATTRIBUTES AND EXPERIENCE

• At least three years Food & Beverage experience
• Prior team leadership background preferred
• Outgoing, positive and team orientated
• Experienced handling payment and gratuities through a POS system (SQUIRREL preferred)
• Willingness and ability to work flexible hours (evenings & weekends)

If you are interested in learning more and becoming part of the Canlan team please apply online.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices