Shift Supervisor

ROCKWOOL International A/S; Grand Forks; On-site; CAD 128,000 - 149,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Pension matching program

Generous PTO and holidays

Educational assistance & career growth

Wellness perks

Job summary

ROCKWOOL International A/S is seeking a Shift Supervisor to oversee daily production in our Canada operations. You will ensure health and safety compliance, quality targets, and on-time delivery while leading crews, coordinating maintenance, and driving continuous improvement.

You’ll apply Lean manufacturing principles, manage housekeeping, and foster a collaborative team environment in a fast-paced setting.

Qualifications

• 2 to 5 years of production supervisory experience in manufacturing.
• University or Technical College graduate in Business Management, Operations, or Engineering, or equivalent experience.
• Elevated Safety and Quality standards.
• Sound understanding of Lean Manufacturing principles.
• Experience with a unionized workforce.
• Excellent communication and team-building skills.

Responsibilities

• Oversee daily production ensuring health and safety compliance, quality KPIs, and deadlines.
• Coordinate, motivate, and guide crews to meet targets and document corrective actions.
• Optimize resources to drive growth, maintain safety and housekeeping standards.
• Enter Good Catches into reporting database and mitigate issues.
• Lead shift meetings and communicate daily events and required actions.
• Coordinate with maintenance for smooth operations and manage rework/scrap.

Skills

Production supervision

Lean manufacturing

Unionized workforce experience

Communication

People development

Motivation

Stress management

MS Office proficiency

Education

University or Technical College degree (Business Management / Operations / Engineering)

Tools

Microsoft Office

Job description

What you will be doing:

• The Shift Supervisor will be responsible for overseeing the daily production - ensuring employees are working according to all health and safety requirements and meeting production quality specifications, KPI's and deadlines.
• Coordinating, motivating, supporting, and guiding crews to ensure a safe and efficient production while communicating daily events and corrective actions taken when production strays from targets.
• The Shift Supervisor will play a key role in driving the company's growth and success by optimizing resources, enhancing productivity, and maintaining high standards of quality and safety.
• Ensure strict application and adherence to all safety rules for all employees.
• Responsible to ensure that all aspects of housekeeping are in order and that all housekeeping routines are being completed.
• Responsible for entering Good Catches into the reporting database and that they are mitigated.
• Ensure adherence to Environmental policies and procedures for all employees.
• Oversee daily operations and manage the Line and/or PSM departments to meet daily production KPI's.
• Follow the daily production schedule and set-up crews accordingly to safely and efficiently - notify the necessary personnel if any deviation from schedule becomes necessary.
• Clearly communicate the events taken place on shift and record any outstanding issues and steps already taken to try and resolve/mitigate.
• Work closely with (direct and supervise) shift maintenance to ensure smooth and continuous operations.
• Coordinate and manage rework and scrap product - find root causes for its production and take steps to mitigate.
• Set-up crews to ensure it gets cleaned-up and processed in an appropriate timeframe.
• Ensure each department is filling out to completion the ROPEX boards and daily communication and acting upon deviations from targets - document when outside of the limits and corrective actions taken.
• In the event of an Emergency help to coordinate the crews and ensure everyone's safety by building a plan towards resolving the emergency situation and complete an Incident Investigation.
• Read and understand daily Operational Notes and effectively communicate the contents with all appropriate crew members to ensure required tasks get completed.
• Attend and contribute effectively to daily Tier 1 and Tier 2 Production Meetings - coming prepared with details of previous shift and plan for the day.
• Communicate (and support) management directives to your crew members.
• Coach, develop, and train the team to ensure continuous improvement.
• Regularly create and manage detailed shift reports.
• Oversee and manage projects as required to help streamline the process and improve efficiencies.
• Approving employee time.
• Driving all ROPEX requirements through to success on a daily basis, motivate team members for ROPEX longevity.

What you bring:

• 2 to 5 years of production supervisory experience, preferably in a manufacturing setting.
• University or Technical College graduate (preferably in Business Management, Operations Management, or Engineering) or equivalent years of experience.
• Elevated Safety and Quality standards.
• Sound understanding of Lean Manufacturing principles.
• Experience working with a unionized workforce.
• Exceptional communication and team-building skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Good people development and training skills.
• Drive, commitment, self-motivation and high energy.
• Ability to work in a fast-paced environment and manage stressful work situations, keeping the team focused on tasks and solutions.

What we offer:

• Competitive Pay & Benefits from Day 1: Comprehensive medical, dental, massage therapy, and vision plans.
• Retirement Pension Matching Program.
• Paid Time Off: Generous PTO, paid holidays, and top up plans for maternity and paternity leave.
• Educational Assistance & Career Growth: Invest in your future.
• Wellness Perks: Fitness reimbursement and EAP access.
• Safety First: Company-provided PPE and programs to keep you protected.

The annual salary range for this role is $90,000 - $105,000.

Who we are:

We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with 12,000 employees, located in 37 countries with 36 manufacturing facilities, all focused on one common purpose - to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Work Environment & Conditions:

Our offices are designed to inspire collaboration, creativity, and meaningful social interactions., empowering employees to achieve balance and bring their best selves to work.

ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives, community involvement, and sustainability efforts, we strive to create a positive impact in the communities we serve.

Our Culture and Commitment:

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard.

With employees representing 91 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination.

At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call "The ROCKWOOL Way". This cultural foundation reflects our core values: ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer.

We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

At ROCKWOOL Group, we are committed to enriching the lives of everyone who experiences our products and services. We help our customers and communities tackle many of today's biggest sustainability and development challenges, from energy consumption and noise pollution to fire resilience, water scarcity, and flooding. Our product range reflects the diversity of the world's needs, while supporting our stakeholders in reducing their own carbon footprint.