Shift Supervisor

ROCKWOOL Group; Grand Forks; On-site; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Benefits from Day 1

Pension matching

Paid time off

Educational assistance

Wellness programs

Safety PPE

Job summary

ROCKWOOL Grand Forks is seeking a Shift Supervisor to lead the Operations team on a rotating 3-on/3-off schedule, with day and night shifts.

You will report to the Operations Manager, oversee 12-15 direct reports, and drive safety, production KPIs, and continuous improvement in a fast-paced environment.

This role requires manufacturing supervision experience, strong Lean knowledge, and excellent communication in a unionized setting.

Qualifications

• 2–5 years of production supervisory experience.
• Degree in Business/Operations/Engineering.
• Strong safety and quality standards.
• Lean manufacturing principles.
• Experience with a unionized workforce.
• Excellent communication and team-building skills.
• Proficient in Microsoft Office.
• People development and training skills.
• Ability to work in a fast-paced environment and manage stress.

Responsibilities

• Ensure safety rules are followed by all employees.
• Oversee housekeeping and routine tasks.
• Enter Good Catches and mitigate issues.
• Adhere to Environmental policies.
• Oversee daily operations and production KPIs.
• Follow production schedule and set up crews.
• Communicate shift events and outstanding issues.
• Coordinate with maintenance for smooth operations.
• Manage rework and scrap and root-cause analysis.
• Fill ROPEX boards and document deviations.
• Coordinate emergency response and incident investigations.
• Review daily Operational Notes with crew.
• Attend Tier 1 and 2 Production Meetings.
• Communicate management directives to crew.
• Coach, develop, and train the team.
• Create and manage shift reports.
• Oversee projects to improve efficiency.
• Approve employee time.

Skills

Production supervision

Lean Manufacturing

Communication

Team building

People development

Microsoft Office

Safety mindset

Education

Business/Engineering degree

Job description

We are seeking a Shift Supervisor based in our Grand Forks location to join the Operations team. This position works a rotating schedule of 3 days on and 3 days off. You must be able and willing to work both day and night shifts.

Ready to help build a better future for generations to come? In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions. Join us and make a difference!

Your future team

The shift supervisor will report to the Operations Manager and have around 12-15 direct reports.

What you will be doing

• Ensure strict application and adherence to all safety rules for all employees
• Responsible to ensure that all aspects of housekeeping are in order and that all housekeeping routines are being completed
• Responsible for entering Good Catches into the reporting database and that they are mitigated
• Ensure adherence to Environmental policies and procedures for all employees
• Oversee daily operations and manage the Line and/or PSM departments to meet daily production KPI's
• Follow the daily production schedule and set-up crews accordingly to safely and efficiently - notify the necessary personnel if any deviation from schedule becomes necessary
• Clearly communicate the events taken place on shift and record any outstanding issues and steps already taken to try and resolve/mitigate
• Work closely with (direct and supervise) shift maintenance to ensure smooth and continuous operations
• Coordinate and manage rework and scrap product - find root causes for its production and take steps to mitigate. Set-up crews to ensure it gets cleaned-up and processed in an appropriate timeframe.
• Ensure each department is filling out to completion the ROPEX boards and daily communication and acting upon deviations from targets - document when outside of the limits and corrective actions taken
• In the event of an Emergency help to coordinate the crews and ensure everyone's safety by building a plan towards resolving the emergency situation and complete an Incident Investigation
• Read and understand daily Operational Notes and effectively communicate the contents with all appropriate crew members to ensure required tasks get completed
• Attend and contribute effectively to daily Tier 1 and Tier 2 Production Meetings - coming prepared with details of previous shift and plan for the day
• Communicate (and support) management directives to your crew members
• Coach, develop, and train the team to ensure continuous improvement
• Regularly create and manage detailed shift reports
• Oversee and manage projects as required to help streamline the process and improve efficiencies
• Approving employee time

What you bring

• 2 to 5 years of production supervisory experience, preferably in a manufacturing setting
• University or Technical College graduate (preferably in Business Management, Operations Management, or Engineering) or equivalent years of experience
• Elevated Safety and Quality standards
• Sound understanding of Lean Manufacturing principles
• Experience working with a unionized workforce
• Exceptional communication and team-building skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Good people development and training skills
• Drive, commitment, self-motivation and high energy. Ability to work in a fast-paced environment and manage stressful work situations, keeping the team focused on tasks and solutions

What we offer

• Competitive Pay & Benefits from Day 1 : Comprehensive medical, dental, massage therapy, and vision plans.
• Retirement Pension Matching Program
• Paid Time Off : Generous PTO, paid holidays, and top up plans for maternity and paternity leave.
• Educational Assistance & Career Growth : Invest in your future.
• Wellness Perks : Fitness reimbursement and EAP access.
• Safety First : Company-provided PPE and programs to keep you protected

The annual salary range for this role is $90,000 - $105,000. Your base salary is determined based on location, experience and the pay of employees in similar positions.

Who we are

We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with 12,000 employees, located in 37 countries with 36 manufacturing facilities, all focused on one common purpose - to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Work Environment & Conditions

Our offices are designed to inspire collaboration, creativity, and meaningful social interactions., empowering employees to achieve balance and bring their best selves to work. ROCKWOOL is deeply committed to giving back to our communities. Through global philanthropic initiatives, community involvement, and sustainability efforts, we strive to create a positive impact in the communities we serve.

Our Culture and Commitment

We are dedicated to fostering an inclusive workplace where everyone feels valued, respected, and heard. With employees representing 91 nationalities, we champion diversity, provide equal opportunities, and actively combat all forms of discrimination. At ROCKWOOL, you'll find a welcoming team environment built on what we proudly call "The ROCKWOOL Way". This cultural foundation reflects our core values : ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We assess all qualified candidates based solely on their skills and qualifications, without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.