Shift Supervisor

RI International; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An innovative organization focused on mental health and substance use recovery seeks a dedicated Shift Supervisor. In this role, you will lead and support a team while ensuring the delivery of high-quality care in a crisis setting. Your responsibilities will include monitoring shift operations, developing treatment plans, and maintaining compliance with regulations. The position offers flexible shifts and the opportunity to make a meaningful impact on individuals' lives. If you are passionate about empowering others and have a strong background in behavioral health, this could be the perfect opportunity for you to thrive in a supportive environment.

Benefits

Nine company-paid Holidays

Paid-Time Off; Accrued bi-weekly

Company-Paid group life insurance

Medical, Dental, and Vision plans

Retirement Plans with Company match

Employee Assistance Programs

Qualifications

• Master's degree in a relevant field required for the role.
• Minimum of two years of supervisory experience is essential.

Responsibilities

• Provides leadership and supervision for all staff on assigned shifts.
• Completes assessments and develops treatment plans with individuals.

Skills

Effective communication skills

Excellent documentation skills

Basic computer skills

Ability to complete comprehensive psychosocial assessments

Supervisory/management experience

Education

Master's degree in Psychology

Master's degree in Social Work

Job description

RI International is the leader in Peer-Powered Support to those in crisis for mental health and substance use.

Mission
Our mission is to empower people to recover, succeed in accomplishing their goals, find meaning and purpose in life, and reconnect with themselves and others.

Vision
Our vision is to activate the next generation of frame-breaking healthcare innovation to support people beyond their behavioral health needs and succeed in the community where they live, work, and play.

Job Type
POOL - As Needed - Non-Exempt

Shift
Pool: Shift Days Or Nights As Needed. A minimum of two shifts per month required.

Shift Hours
Pool: As Needed - 7:00 am - 7:30 pm OR 7:00 pm - 7:30 am

Specialties / Licenses or Certifications
State professional certification.
Associate Licensure in good standing in an applicable Behavioral Health field required.
Master’s degree in Social Work or related field from an accredited college or university.

Work Setting
Crisis

Salary/Hourly Wage
$30.00 - $33.00/hour

Position Overview
The Shift Supervisor is responsible for monitoring the administrative needs of an assigned shift including utilization and capacity management, supplies, meals, and maintenance requirements.

Your Rewards

• Nine (9) company-paid Holidays (Full-Time Only)
• Paid-Time Off; Accrued bi-weekly (Full-Time Only)
• Company-Paid group life insurance (Full-Time Only)
• Medical, Dental, and Vision plans start the 1st of the month following your start date (Full-Time Only)
• Retirement Plans with Company match including 401k and Roth
• Employee Assistance Programs (Full-Time Only)

Your Responsibilities

• Provides leadership, coaching, and supervision for all staff on assigned staff.
• Completes assessments for individuals brought to the facility, developing treatment plans and recovery solutions in partnership with the individual.
• Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service in a timely fashion.
• Partners with the individual to obtain collateral information from the individual's support team such as family members, friends, case managers, and other area programs.
• Guides the implementation of the discharge planning process.
• Completes clinical documentation as required.
• Ensures Incident Reports are initiated, completed, reviewed, and submitted according to policy.
• Understands and adheres to RI International compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Keeps abreast of all federal and state regulations and laws and all RI International policies as they presently exist and as they change or are modified.
• Performs other related duties as assigned.

Our Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• State designation as required.
• Ability to complete comprehensive psychosocial assessments and treatment plans.
• Basic computer skills.
• Effective communication skills.
• Excellent documentation skills.
• Master's degree in Psychology, Social Work, or related field from an accredited college or university.
• Minimum of two (2) years of supervisory/management experience required.
• Must be able to pass de-escalation training, as defined by state requirements.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer.
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculosis testing (if applicable).
• Must be able to pass education verification check.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

Driving Requirements

• If driving is required for this position, must meet all requirements outlined in RI International driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Physical Demands
May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.

Work Environment
May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region.

RI International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. RI International is a second chance employer and we consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.