Shift Supervisor

KPH Healthcare Services; Baie-Egmont; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to provide supervisory leadership in the absence of store management. This role involves overseeing store operations, ensuring customer satisfaction, and completing necessary training programs. The ideal candidate will possess strong customer service and leadership skills, with a commitment to maintaining high standards of operation. Join a dynamic team where your contributions will help shape the customer experience and drive success in a supportive environment. If you are passionate about leadership and customer service, this opportunity is perfect for you.

Qualifications

• High School Diploma or GED required; AS Degree preferred.
• 2+ years of experience in a related position preferred.

Responsibilities

• Supervise store crew and manage customer service issues.
• Fulfill duties of a Customer Experience Advocate as needed.

Skills

Customer Service Skills

Leadership Skills

Problem Solving

Education

High School Diploma

AS Degree or Higher

Job description

Overview

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Responsibilities

Job Duties:

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Qualifications

Education:

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Experience:

• Preferred: 2 or more years previous experience in related position

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation:

$16.00-$17.36 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.