Shift manager - fast food restaurant

Tim Hortons; Walkerton; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Food Safety Certificate

Mentorship programs

Diversity and cross-cultural trainings

Job summary

Tim Hortons à Walkerton, Ontario, recrute un(e) superviseur(rice) de restauration à temps plein pour diriger une équipe et assurer la qualité du service et des produits.

Le candidat idéal possède un diplôme d'études secondaires et une expérience de 2 à 3 ans dans la restauration, avec un certificat de sécurité alimentaire. Responsabilités variées allant de la planification des horaires à la gestion des stocks et au service client.

Qualifications

• Diplôme d'études secondaires requis.
• Expérience de 2 à moins de 3 années dans le secteur de la restauration.
• Certificat de sécurité alimentaire exigé.

Responsibilities

• Établir les méthodes pour respecter les horaires de travail.
• Superviser et coordonner les activités du personnel qui préparent et portions les aliments.
• Estimer les ingrédients et les fournitures nécessaires à la préparation des repas.
• Veiller à ce que la nourriture et le service respectent les normes de qualité.
• Traiter les plaintes ou préoccupations des clients.
• Préparer et soumettre les rapports.
• Connaître les genres culinaires de l'établissement.
• Superviser et vérifier l'assemblage des plateaux et la livraison des chariots.

Education

Secondary (high) school graduation certificate

Job description

Heures de travail: 30 to 40 hours per week.Secondary (high) school graduation certificate.Fast food outlet or concession.Establish methods to meet work schedules.Supervise and co-ordinate activitie...

• Work Term: Permanent
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Certificates, licences, memberships, and courses

• Food Safety Certificate
• Are you available for shift or on-call work?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Night

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers

• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees