shift manager - fast food restaurant

Tim Hortons; Sherbrooke; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular Canadian fast-food chain in Sherbrooke is seeking a Supervisor to manage on-site customer service and staff activities. This role involves training staff, ensuring food quality, and addressing customer concerns. Candidates should have strong interpersonal skills and relevant certification. This is a permanent, full-time position with financial and learning benefits.

Benefits

Bonus

Night shift premium

Free parking available

Learning/training paid by employer

On-site recreation and activities

Team building opportunities

Qualifications

• Experience is an asset.
• First Aid Certificate is required.
• Food Safety Certificate is required.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Team player

Initiative

Dependability

Education

No degree, certificate or diploma

Tools

Uniform

Job description

Education : No degree, certificate or diploma

Experience : Experience an asset

Work site environment

• Odours

Work setting

• On-site customer service
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Establish work schedules

Certificates, licences, memberships, and courses

• First Aid Certificate
• Food Safety Certificate

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Walking

Own tools / equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Team player
• Initiative
• Dependability

Financial benefits

• Bonus
• Night shift premium

Other benefits

• Free parking available
• Learning / training paid by employer
• On-site recreation and activities
• Other benefits
• Team building opportunities
• Parking available
• Work Term : Permanent
• Work Language : French
• Hours : 40 hours per week