shift manager - fast food restaurant

The Sequence Pizza; Niagara Falls; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated Shift Manager to lead a team in a fast-paced environment. This role involves supervising staff, ensuring food quality, and maintaining customer satisfaction. Ideal candidates will possess strong interpersonal skills and a focus on client needs. Join a dynamic team where your contributions will be valued, and help create a positive dining experience for customers. If you're ready to take on new challenges and grow in your career, this opportunity is perfect for you.

Qualifications

• Ability to supervise and coordinate food preparation activities.
• Experience in training staff on sanitation and safety procedures.

Responsibilities

• Establish methods to meet work schedules and supervise staff.
• Ensure food quality and address customer complaints.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 to less than 7 months

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

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