shift manager - fast food restaurant

Government of Canada - Western; Nanaimo; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading government organization is seeking a Food Service Supervisor for on-site customer service in a fast-paced environment. Responsibilities include supervising food preparation staff, training, ensuring quality standards, and handling customer concerns. Candidates should have a secondary school diploma and relevant supervisory experience.

Benefits

Group insurance benefits

Other benefits

Qualifications

• 1 year to less than 2 years of experience required.
• Ability to supervise, train, and coordinate staff effectively.
• Experience in quality control standards for food service.

Responsibilities

• Establish methods to meet work schedules and supervise staff.
• Train staff in job duties, sanitation, and safety procedures.
• Ensure food quality and address customer complaints.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Hot

Work setting

• On-site customer service
• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 11-15 people
• Food service counter attendants and food preparers

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Benefits Financial benefits

• Group insurance benefits

Other benefits

• Other benefits