Operations Supervisor P25-212515-1

FedEx Group; Nanaimo; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading delivery and logistics organization is seeking an Operations Supervisor in Nanaimo. This pivotal role involves managing sort operations, guiding Cargo Handler staff, and ensuring compliance with all operational standards. The successful candidate will possess strong leadership skills, relevant industry experience, and a commitment to safety and accountability. Join FedEx and become part of a team that values diversity and growth in a dynamic work environment.

Qualifications

• 2 years of FedEx sort operations or supervisory experience in related industry.
• Valid driver’s license with good driving record.
• Ability to lift 70 lbs and maneuver heavier packages.

Responsibilities

• Manage day-to-day sort operations and guide Cargo Handlers.
• Ensure compliance with FXE policies and government regulations.
• Lead and mentor staff to enhance performance.

Skills

Leadership

Mentoring

Communication

Conflict management

Problem-solving

Organizational skills

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position supporting the FedEx Express (FXE) Safety Above All Culture. The role manages specific day-to-day sort operations and Cargo Handlers (CH) staff within a station. Responsibilities include leading and guiding employees in proper package handling, routing, and recovery of potential service failures within the station sort function. The Operations Supervisor oversees all CH functions, including directing work activities, mentoring, coaching, training, and ensuring compliance with FXE policies, procedures, and government regulations.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• College degree
• 2 years of FedEx sort operations or senior-level hourly role experience OR 2 years of supervisory experience in a related industry
• Valid driver’s license with a good driving record
• EXCEL Leadership Development Stream (Preferred)
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Ability to complete all basic and recurrency training, including maintaining DG certification
• Mentoring, coaching, and knowledge sharing abilities
• Leadership skills to inspire, motivate, and empower teams
• Ability to prioritize and delegate in time-sensitive situations
• Conflict management skills
• Effective communication skills: clear, concise, and empathetic listening and responding
• Focus on simplifying business processes while ensuring quality
• Accountability and problem-solving skills
• Strong organizational, planning, and analytical skills

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Posting down 05/06/2025

DISCLAIMER

This job description is general and not exhaustive of all duties and responsibilities. The incumbent is expected to perform all other duties as assigned, complete mandatory testing and training, operate in a PC Windows environment, and work varying shifts based on business needs. If residing in Quebec, bilingualism (French and English) is required. Candidates applying for positions requiring driving must have a valid driver’s license (e.g., Class 5, G, or AZ) and a clean driving record. Candidates will be assessed through their driver’s abstract, interview performance, and driver assessments.

Employment Equity Statement

FedEx values diversity and fosters inclusive workplaces. We encourage applications from women, persons with disabilities, Indigenous persons, and members of culturally diverse and 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.