Shift manager - fast food restaurant

KFC Canada (Yum! Brands Subsidiary); Meadow Lake; On-site; CAD 32,000 - 42,000; Full time

Job summary

KFC Canada in Meadow Lake, SK is seeking a Restaurant Supervisor to oversee staff in a fast food outlet. You will supervise and coordinate activities of staff who prepare and portion food, and you will train team members in duties, sanitation and safety procedures.

You will estimate ingredients and supplies, ensure quality of food and service, address customers' concerns, maintain stock and schedules, and support a team of 5–10 people in a fast-paced environment.

Qualifications

• Secondary school graduation certificate is required.
• Experience: 7 months to less than 1 year, or equivalent experience.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Staff supervision

Team leadership

Communication

Customer focus

Flexibility

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year
• or equivalent experience

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Employment terms options

• Evening
• Shift
• Morning
• On call
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)