shift manager - fast food restaurant

Dairy Queen; Golden; On-site; CAD 42,000 - 54,000; Full time

Job summary

Dairy Queen in Golden, BC is seeking a motivated food service supervisor to manage daily kitchen operations and ensure quality standards. You will coordinate staff, monitor inventory, handle customer concerns, and support budgeting efforts in a fast-paced environment.

Applicants should have 1–2 years of related experience, a college-level certificate or diploma, and be able to work on-site. This role emphasizes teamwork, sanitation, safety, and delivering excellent guest service at all times.

Qualifications

• 1 year to less than 2 years of experience required.
• Post-secondary certificate or diploma in a relevant field is preferred.
• Experience supervising kitchen staff and ensuring food safety is beneficial.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.

Skills

Staff supervision

Staff training

Budgeting

Education

College/CEGEP certificate or diploma (1-2 years)

Equivalent experience

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods