Shift manager - fast food restaurant

Kibbi Technologies Inc.; Quesnel; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Group insurance benefits

Job summary

Kibbi Technologies Inc. recherche un superviseur de service en restauration sur site pour diriger une équipe et assurer le bon déroulement des opérations au comptoir service alimentaire.

Le poste implique la formation du personnel, la gestion des horaires et le maintien des standards de sécurité et d’hygiène dans un environnement de restauration rapide.

Qualifications

• Diplôme d’études secondaires requis.
• Expérience en service alimentaire souhaitée.
• Bonnes capacités de communication et de travail en équipe.

Responsibilities

• Établir des méthodes pour respecter les plannings de travail.
• Superviser et coordonner les activités du personnel qui préparent et portionnent les repas.
• Former le personnel sur les tâches, l’hygiène et les procédures de sécurité.
• Estimer les ingrédients et les fournitures nécessaires à la préparation des repas.
• S’assurer que les aliments et le service respectent les normes de qualité.
• Gérer les plaintes ou préoccupations des clients.
• Maintenir les registres des stocks, des réparations, des ventes et des pertes.
• Préparer et soumettre des rapports.
• Superviser et vérifier l’assemblage des plateaux.
• Établir les horaires de travail.

Skills

Service client

Supervision

Formation du personnel

Contrôle qualité

Education

Secondary school diploma

Job description

Durée de l'emploi: Permanent

Langue de travail: Anglais

Heures de travail: 40 hours per week

Education

• Secondary (high) school graduation certificate

Work site environment

• Noisy
• Hot

Work setting

• On-site customer service
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Early morning

Government programs

• Recognized employer

Employment terms options

• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Shift
• Flexible hours
• Morning
• Night
• Day
• Weekend

Financial benefits

• Group insurance benefits

Other Benefits

• Other benefits

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities