Shift Manager/Department Manager

Canadian Rocky Mountain Resorts; Banff, Canmore; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Health and dental benefits

Refer a friend

Fitness improvement

Scholarship incentives

Monthly employee of the month bonus

Job summary

Canadian Rocky Mountain Resorts in Banff is seeking a personable leader to inspire a team and deliver outstanding Quick Service Restaurant experiences. You will cultivate pride, maintain safety and cleanliness, and guide a crew of crew members to excellence.

You will engage with the community through local events, uphold high standards, and model a positive culture that motivates staff to deliver exceptional service to guests. This role emphasizes teamwork and guest satisfaction.

Qualifications

• Experience in food service or retail is helpful, but the right attitude matters most.
• You lead by example, hold high standards, and raise the bar for your team.

Responsibilities

• Inspire a team, instill pride, and create a culture for world-class quick-service experience.
• Maintain a safe, secure, and sanitary environment for guests and staff.
• Manage and lead a crew of team members.
• Participate in local community events.
• Uphold our renowned cleanliness methodology.

Skills

Team leadership

Customer service

Problem-solving

Communication

Job description

Banff: Tuesday, Sept 15th and Canmore: Tuesday, Sept 22nd

Job Description

Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience
Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
Managing and leading a team of Crew Members
Participating in local events that positively impact your community
Upholding our renowned cleanliness methodology

Job Requirements

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

• Health and dental benefits
• Refer a friend
• Fitness improvement
• Scholarship incentives
• Monthly employee of the month bonus