Shift Manager

McDonald's Canada; Rural Municipality of West St. Paul; On-site; CAD 36,000 - 56,000; Full time

Benefits offered by this job

Education & skills development

Discounts & incentives

Flexible hours

Inclusive workplace

Authentic self at work

Job summary

McDonald's Canada is seeking a Shift Manager to lead a dynamic restaurant team in rural West St. Paul. You will drive operational excellence, coach crew, and ensure guests enjoy fast, friendly service.

This role rewards leadership, accountability, and a positive, inclusive workplace. You will partner with store leadership to uphold brand standards, manage safety, and help grow sales while developing your team.

Qualifications

• Previous experience in food service or retail is helpful but not required.
• Ability to lead by example and raise the performance bar.
• Strong problem-solving and conflict-resolution skills.

Responsibilities

• Inspire a team, instill pride, and foster a culture that delivers great quick service.
• Maintain a safe, secure, and sanitary environment for guests and staff.
• Manage and lead a team of Managers and Crew Members.
• Participate in local events to support the community.
• Uphold McDonald’s cleanliness standards and processes.
• Build sales and profits to grow value for you and the restaurant.

Skills

Team leadership

People management

Communication

Job description

Shift Manager

We are more than just your local restaurant. We are a collection of hardworking small-business owners.

Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• Flexible hours/shifts that suit your needs
• A safe, respectful and inclusive workplace
• Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience
• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
• Managing and leading a team of Managers and Crew Members
• Participating in local events that positively impact your community
• Upholding our renowned cleanliness methodology
• Building sales and profits, which in turn build your value, professionally and financially.

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.