Shift Manager

McDonald's Canada; Maple Ridge; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Education opportunities

Discounts & incentives

Recognition perks

Safe workplace

Inclusive workplace

Authentic self at work

Job summary

McDonald’s Canada in Maple Ridge is seeking a Shift Manager to lead a fast-paced team and deliver the guest experience our restaurants are famous for. You will supervise Crew Members, uphold safety and cleanliness, and participate in local community events.

We value authentic leadership, accountability, and a positive culture that helps staff grow, stay engaged, and provide excellent service to guests.

Qualifications

• Experience in food service or retail helps
• Leads by example and holds self and team to high standards
• Comfort with problem-solving and decision-making on the fly

Responsibilities

• Inspire and manage a team of Crew Members
• Maintain safety, cleanliness, and sanitary standards
• Lead operations to deliver fast, friendly service
• Engage in local events to support the community
• Uphold McDonald’s Canada’s cleanliness methodology

Skills

Team leadership

People skills

Problem solving

Customer service

Job description

Shift Manager

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• A safe, respectful and inclusive workplace
• Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience
• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
• Managing and leading a team of Crew Members
• Participating in local events that positively impact your community
• Upholding our renowned cleanliness methodology

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada is committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.