Shift Manager

McDonald's Canada; Edmonton; On-site; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Discounts

Incentives

Recognition program

Education opportunities

Safe workplace

Inclusive culture

Job summary

McDonald’s Canada is seeking a Shift Manager to lead a bustling Edmonton restaurant and elevate guest experiences. You will coach Crew and Team Leaders, model accountability, and ensure smooth operations during peak periods.

This role emphasizes safety, teamwork, and a positive culture that puts people before profit. If you value hands-on leadership and guest satisfaction, this is a great fit.

Qualifications

• Experience in food service or retail is appreciated.
• Ability to lead teams and deliver excellent guest experiences.
• Strong communication and problem-solving skills.

Responsibilities

• Inspire a team, foster pride, and create a culture delivering the world’s best Quick Service experience.
• Maintain a safe, clean, and sanitary environment for guests and crew.
• Lead Team Leaders and Crew members to run great shifts and hit targets.
• Participate in local events to positively impact the community.
• Uphold the company’s renowned cleanliness standards.

Skills

Food service experience

Team leadership

Customer service orientation

Job description

Shift Manager

We are more than just your local restaurant. We are a collection of hardworking small-business owners, students working part-time, career builders, and active seniors getting the most out of life. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience
• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
• Managing and leading Team Leaders and Crew members
• Responsible for running great shifts - achieving goals and targets
• Participating in local events that positively impact your community
• Upholding our renowned cleanliness methodology

Our offer starting: $17.00* plus great perks and benefits*

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• A safe, respectful and inclusive workplace
• Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.