Department Manager

McDonald's Canada; Town of Cochrane; On-site; CAD 2,617,000 - 3,582,000; Full time

Benefits offered by this job

Subsidized Health and Dental Plan

Monthly Fitness / Personal Improvement

Educational Assistance

Quarterly Outings

Job summary

McDonald’s Canada is seeking a Department Leader to manage one of four key departments—People, Kitchen, Guest Experience, or Facilities—and to set the tone for a high-performing team. You will drive results, uphold safety standards, and contribute to community initiatives.

The role emphasizes leadership over just experience, fostering a positive culture that delivers top guest experiences and supports staff development.

Qualifications

• Leadership and people management
• Customer service excellence
• Ability to lead by example and raise performance

Responsibilities

• Overseeing and owning one of four departments: People, Kitchen, Guest Experience, or Facilities.
• Inspiring and leading a team to deliver the world’s best QSR experience.
• Maintaining a safe and sanitary environment for guests and staff.
• Managing a team of Managers and Crew members.
• Participating in local community events and upholding cleanliness standards.

Job description

Department Leader

The starting hourly wage is: $22.50 per hour and eligibility in our monthly bonus program

We are more than just your local restaurant. We are a collection of hardworking small-business owners, students working part-time, career builders, and active seniors getting the most out of life. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

• Overseeing and taking ownership of one of our four key departments: People, Kitchen, Guest Experience, or Facilities. Identifying opportunities for improvement, implementing strategies, and driving results to ensure your department is successful efficient, and profitable.


• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience


• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself


• Managing and leading a team of Managers and Crew members


• Participating in local events that positively impact your community


• Upholding our renowned cleanliness methodology


• Building sales and profits, which in turn build your value, professionally and financially.

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further


• A total rewards package that includes discounts, incentives, and recognition perks


• Flexible hours/shifts that suit your needs


• A safe, respectful and inclusive workplace


• Bring your authentic self to work – welcoming people of every age, background, and culture – just like the guests who visit our restaurants every day

Additional Benefits

• Subsidized Health and Dental Plan


• Monthly Fitness / Personal Improvement Allowance


• Educational Assistance


• Quarterly Outings

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.