Shift Manager

Burger King - FMI Group; Charlottetown; On-site; CAD 23,000 - 25,000; Full time

Benefits offered by this job

Health & Dental

Bursary Program

Employee Discounts

Advancement Opportunities

Job summary

Burger King FMI Group in Charlottetown, PEI is hiring a Shift Manager to lead daily operations, ensure guest satisfaction, drive profitability, and oversee Team Members during assigned shifts. You will support the Restaurant General Manager and supervisors, manage cash controls, inventory, and order deliveries, while coaching staff to deliver fast, accurate, and friendly service in a clean environment.

This role requires 1–2 years of quick service experience, evening and weekend availability,

Qualifications

• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.

Responsibilities

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Skills

Guest service

Evenings/weekends

Flexible shifts

Team leadership

Job description

Location: 473 University Ave., Charlottetown, Prince Edward Island

Reference No.: 1178

Position Type: Full Time, Part Time - Hourly

Pay Rate: $17.50- $17.75/ hour

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations.Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people.The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family we offer you:

• Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
• Competitive compensations and advancement opportunities
• Bursary program
• Employee Discounts

Summary Of Duties And Responsibilities:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills:

• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Burger King is a proud franchise that is part of the FMI family!
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.

This job posting is for an opportunity at a Burger King restaurant business that is independently owned and operated by a local Franchisee. By submitting a job application for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Franchisee. Burger King will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.

If you are hired for this position, you also understand and acknowledge that the Franchisee will be your employer, not Burger King. The Franchisee is solely responsible for all decisions related to your employment, including hiring, compensation, scheduling, supervision, discipline and termination.