Shift Leader: Guest Experience & Team Coach

Wendy; London; On-site; CAD 30,000 - 38,000; Full time

Job summary

Wendy's in London, Ontario is seeking team members to join our fast-paced restaurant team. You will greet guests, assist with orders, and contribute to delivering great tasting food in a friendly, efficient environment.

training and development opportunities, incentive programs, and community involvement are available as part of joining the Wendy's family.

Qualifications

• Experience in restaurant/retail/hospitality is an asset

Responsibilities

• Greet each guest with a smile and a warm welcome - strive to exceed customer expectations!
• Open to learning (we give lots of feedback & coaching to help you succeed)
• Enjoy working in a fast-paced team environment & understand the value of positively contributing to the team to meet restaurant goals
• Demonstrate dependability, reliability and accountability and develop and maintain positive working relationships with others –each team member contributes to the restaurants’ success!
• Ensure adherence to food quality and safety expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 30kg without assistance.
• Stand, sit, or walk for an extended period.
• Reach overhead, bending, twisting, pulling, and stooping.
• Will be exposed to temperature changes and noise.

Job description

Like Dave Thomas (Wendy's Founder) we believe in providing a level of customer service that exceeds our customers expectations -- this includes making and serving great tasting food in a fast, friendly and courteous environment every single day!

If this sounds like something you can help us do -- we would love to have you join our Wendy's family!

WHAT YOU CAN EXPECT

· Training, development, and opportunities for career advancement

· Incentive and recognition programs

· Community involvement

WHAT WE EXPECT FROM YOU

· Greet each guest with a smile and a warm welcome - strive to exceed customer expectations!

· Open to learning (we give lots of feedback & coaching to help you succeed)

· Enjoy working in a fast-paced team environment & understand the value of positively contributing to the team to meet restaurant goals

In addition, we need you to:

· Demonstrate dependability, reliability and accountability and develop and maintain positive working relationships with others –each team member contributes to the restaurants’ success!

· Ensure adherence to food quality and safety expectations and standards.

· Move, lift, carry, push, pull, and place objects weighing less than or equal to 30kg without assistance.

· Stand, sit, or walk for an extended period.

· Reach overhead, bending, twisting, pulling, and stooping.

· Will be exposed to temperature changes and noise.

Required Education, Skills and Qualifications

· Experience in restaurant/retail/hospitality is an asset