Shift Leader, Food Service & Guest Experience

One Therapy Network; Kitimat; On-site; CAD 45,000 - 55,000; Full time

Job summary

A well-established food service provider in Kitimat is seeking a full-time Food Service Supervisor to manage daily restaurant operations, ensuring quality service and adherence to health standards. The role involves supervising staff, coordinating activities, and maintaining customer satisfaction while following operational protocols. Candidates should have supervisory experience in a food service environment, strong communication skills, and the ability to work under pressure. Relevant certification in food safety is required for this position.

Qualifications

• Completion of secondary school or equivalent is required.
• FOODSAFE Level 1 required; FOODSAFE Level 2 preferred.
• Strong communication, conflict resolution, and organizational skills.

Responsibilities

• Supervise, coordinate, and support front-line staff.
• Ensure food quality, service consistency, and adherence to standards.
• Resolve operational issues involving staff and customers.

Skills

Leadership & Team Supervision

Operational Awareness

Customer Focus

Problem Solving

Time Management

Attention to Detail

Education

Completion of secondary school or equivalent

Completion of a community college program in food service administration or restaurant management

Job description

A well-established food service provider in Kitimat is seeking a full-time Food Service Supervisor to manage daily restaurant operations, ensuring quality service and adherence to health standards. The role involves supervising staff, coordinating activities, and maintaining customer satisfaction while following operational protocols. Candidates should have supervisory experience in a food service environment, strong communication skills, and the ability to work under pressure. Relevant certification in food safety is required for this position.