Shift Leader, Concession (part-time)

The Corporation of The Town of Milton; Milton; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

OMERS pension plan

Discounts on Active Living Pass andPer

Perkopolis

Job summary

The Town of Milton is seeking a part-time Concession Shift Leader to supervise concession staff, assist with food preparation, manage inventory and ensure a clean, safe service area. You will lead part-time attendants, deliver exceptional customer service and oversee cash handling during shifts.

The role requires minimum grade 11, 1 year in food prep and POS experience, and strong communication with a focus on safety and teamwork. Applicants may be invited to provide a criminal records check.

Qualifications

• Minimum grade 11 education or equivalent qualification.
• At least 1 year experience with food preparation and cash handling.
• Strong communication and customer service skills; able to work in a team.
• Interpersonal, problem solving and diplomacy skills are valued.
• Experience with POS systems is an asset; First Aid/CPR and Safe Food Handling are assets.

Responsibilities

• Lead concession attendants and assign work in a fast-paced setting.
• Provide exceptional customer service and maintain cleanliness.
• Focus on food preparation, serving customers, and sanitary work area.
• Handle cash accurately and balance at shift end.
• Open/close concessions following procedures and inventory management.
• Stock shelves, organize displays and maintain equipment cleanliness.
• Document inventory and assist with orders and deliveries.
• Assist with training of concession staff and support events.
• Must be able to lift up to 25 lbs and follow OHSA guidelines.

Skills

Cash handling

Food preparation

Customer service

Communication

Safety compliance

Education

Minimum grade 11

Tools

POS

Job description

Position Details

Job Type: Contract Department: Hourly Wage: $19.81 Close Date: November 2, 2026 Openings: 50

Position Summary

About Milton Join one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected. Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.

The Town of Milton is accepting applications for the part-time position of Concession Shift Leader. This position is responsible for performing a variety of duties related to the smooth operation of concessions with an emphasis on food preparation, serving customers and maintaining a sanitary work area. Duties include assisting in providing direction to part-time concession attendants as well as inventory management in a face paced environment while focusing on exceptional customer service.

Why Milton

Annual Wage Rate: $19.81

• Benefits: Employee Assistance Program
• Eligibility to participate in the OMERS pension plan
• Employee perks/discounts: Discount on Active Living Pass and Perkopolis

For further details of what we offer, please visit

Major Job Responsibilities

• Assign work and provide direction, support and leadership to concession attendants
• Provide excellent customer service
• Emphasis on food preparation, serving customers and maintaining a sanitary work area
• Ensure accurate cash handling; balance cash at end of shift
• Follow procedures for the opening and/or closing of concessions
• Stock shelves and display items in an organized manner
• Maintain equipment in an organized and clean manner
• Complete all inventory functions/reports
• Assist in orientation and training of concession staff
• Assist with orders, deliveries and inventory management
• Assist in special events as required
• Must be able to lift up to 25lbs
• Comply with all health and safety practices as it relates to the work, standard operating guidelines and the Occupational Health & Safety Act
• Other duties as assigned

Education & Experience

• Minimum grade 11 education
• Minimum one (1) year experience with food preparation and cash handling
• Must possess strong communication and customer service skills
• Excellent interpersonal skills
• Excellent problem solving and conflict resolution skills as well as mature judgment and diplomacy in sensitive situations
• Excellent planning and organizational skills
• Experience using POS is an asset
• Standard First Aid/CPR Certification is an asset
• Safe Food Handlers Certification is an asset

Successful candidates will be required to provide a criminal records check with vulnerable sector screening dated within 6 months as a condition of employment.

Note to Applicants

This posting is for an existing job vacancy. The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices. We thank all who apply, however only those selected to move forward in the process will be contacted.

Accommodations

Should you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.

Milton Vision

Milton: A Place of Possibility. At the Town of Milton, we provide excellent and sustainable municipal services to foster a vibrant and inclusive community where residents thrive, businesses flourish and nature is cherished. We are laying the groundwork for our vision for Milton 2051: a safe, diverse and welcoming community that respects the natural beauty and heritage, supports a range of neighbourhoods, sustains a strong and balanced economy, and offers outstanding opportunities to live, learn, work and play. To achieve this, we commit to invest in a more permanent, balanced and highly skilled workforce required for our vision, making the Town of Milton an employer of choice where diverse and talented staff are able to offer superior service and productivity in a period of rapid change.