Senior Enterprise Business Systems Analyst

The Corporation of The Town of Milton; Milton; Hybrid; CAD 99,000 - 125,000; Full time

Benefits offered by this job

Hybrid work options

OMERS pension plan

Paid time off

Employee perks/discounts

Discounts on Active Living Pass andPer

Job summary

The Corporation of The Town of Milton seeks a Senior Enterprise Business Systems Analyst to provide senior technical leadership for enterprise applications across Fire Services and Recreation/point‑of‑sale. You will oversee administration, databases, interfaces, reporting and online services, ensuring security, performance and reliability.

You will collaborate with business partners, IT teams and vendors to design, implement, integrate and enhance application solutions, manage incidents and lead

Qualifications

• Post‑secondary diploma in Computer Science or related field.
• Five (5) years’ experience administering and supporting complex enterprise applications and related Oracle and SQL Server databases.
• Extensive experience with enterprise applications supporting fire services and recreation/point-of-sale operations, including dispatch and records‑management interfaces, online registration, facility booking, memberships and payment solutions.
• Certificates in enterprise application, database or systems management (Oracle and/or SQL Server).
• Advanced knowledge of municipal IT applications and concepts.
• Strong knowledge of system and software quality assurance best practices and methodologies.
• Knowledge of Oracle 11g and above; SQL Server 2008 and higher; Oracle Enterprise Manager, SQL Server tools, SQL, PL/SQL, JavaScript, APIs, integration technologies and enterprise reporting tools.

Responsibilities

• Ensures the security, reliability, performance and operational continuity of enterprise applications.
• Monitors and administers applications, databases, interfaces, servers and online services, coordinating preventive maintenance, patches, service packs and vendor releases.
• Leads diagnosis and resolution of complex system, data and user issues, escalating major incidents and coordinating responses across business areas, IT teams and vendors.
• Maintains data quality, availability and integrity by establishing controls and tracking completeness, redundancy and continuous improvement.
• Translates business and legislative requirements into effective enhancements, integrations, reports, forms, queries, interfaces and data-access solutions.
• Leads enterprise application implementations, upgrades, integrations and modifications from scope and requirements through testing, deployment and stabilization.

Skills

Enterprise applications

Oracle

SQL Server

Project management

Communication skills

Teamwork

Education

Post‑secondary diploma in Computer Science or related field

Post‑secondary degree in Computer Science/Computer Engineering/Mathematics or related field

Tools

Oracle Database

SQL Server

Windows Servers

Job description

Job Type: Permanent Department: Salary: $99,994.00 - $124,994.00 Close Date (closes at 12:00 am on date noted below): October 30, 2026 Hours per Week: 35 Openings: 1

Position Summary

About Milton Join one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected. Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.

What We Offer?

• Annual Salary Range: $99,994 - $124,994
• Benefits: Regular full-time employees receive a comprehensive benefit package, with all premiums paid by the Town, an Employee Assistance Program, top-up maternity/parental leave benefits and life insurance.
• Eligibility to participate in the OMERS pension plan
• Paid time off, including vacation, incidental and volunteer days
• Employee perks/discounts: Discount on Active Living Pass and Perkopolis
• Flexible work arrangements, including hybrid work options and participation in the Town’s compressed work-week program (for eligible positions)
• For further details of what we offer, please visit Why Milton

Position Summary Reporting to the Manager, Data Architecture & Application Services, the Senior Enterprise Business Systems Analyst provides senior technical leadership for the Town’s enterprise applications supporting Fire Services and Recreation/point-of-sale operations. The role oversees application administration, databases, interfaces, reporting solutions and online services to ensure security, performance, reliability and operational continuity. Working with business partners, IT teams and vendors, the position leads the design, implementation, integration and enhancement of application solutions; monitors system performance; drives corrective and preventive action; and leads the resolution of complex issues and major incidents. The role manages initiatives throughout the application lifecycle using established project management practices.

Major Job Responsibilities

• Ensures the security, reliability, performance and operational continuity of enterprise applications
• Monitors and administers applications, databases, interfaces, servers and online services, coordinating preventive maintenance, patches, service packs and vendor releases
• Leads the diagnosis and resolution of complex system, data and user issues, escalating major incidents and coordinating responses across business areas, IT teams and vendors
• Maintains data quality, availability and integrity by establishing controls and tracking completeness, redundancy and continuous improvement
• Translates business and legislative requirements into effective enhancements, integrations, reports, forms, queries, interfaces and data-access solutions.
• Leads enterprise application implementations, upgrades, integrations and modifications from scope and requirements through testing, deployment and stabilization
• Develops project scope, plans and delivery approaches with sponsors, business owners, technical teams and vendors using established project management practices
• Researches and recommends application products, modules, services, protocols and standards that align with business needs and the Town’s technology architecture
• Designs, tests and deploys secure, scalable solutions in accordance with architectural principles, policies, standards and integration requirements
• Identifies and implements automation and process improvements that reduce cost, strengthen service delivery and enhance the user and customer experience
• Establishes and maintains application policies, operating procedures, system documentation, incident records and change-management controls
• Develops and delivers training, tools and guidance that enable users to work effectively with enterprise applications, reporting and data resources
• Develops application architecture, capacity, backup and recovery recommendations to support growth, resilience, security and recoverability
• Provides technical leadership, stakeholder communication and mentorship to strengthen collaboration, knowledge transfer and team capability

Education & Experience

Minimum Qualifications

• Post‑secondary diploma in Computer Science or related field
• Five (5) years’ experience administering and supporting complex enterprise applications and related Oracle and SQL Server databases
• Extensive experience with enterprise applications supporting fire services and recreation/point-of-sale operations, including dispatch and records‑management interfaces, online registration, facility booking, memberships and payment solutions
• Certificates in enterprise application, database or systems management (Oracle and/or SQL Server)
• Advanced knowledge of municipal IT applications and concepts
• Strong knowledge of system and software quality assurance best practices and methodologies
• Knowledge of current network hardware, protocols and standards
• Knowledge of Oracle 11g and above
• Knowledge of SQL Server 2008 and higher
• Knowledge of Oracle Enterprise Manager, SQL Server tools, SQL, PL/SQL, JavaScript, APIs, integration technologies and enterprise reporting tools
• Excellent communication and interpersonal skills
• Strong organization and time management skills
• Excellent analytical, problem solving and research skills
• Ability to multi‑task in a fast paced environment and meet multiple deadlines
• Ability to work well in a team within a fast paced office environment
• Advanced knowledge of municipal IT applications and concepts

Preferred Qualifications

• Post‑secondary degree in Computer Science, Computer Engineering, Mathematics or related field
• Eight (8) years’ experience supporting and administering enterprise applications, Oracle, SQL Server and Windows Servers
• Experience in Project Management
• Oracle Database Certified Master Certification (OCM)
• Microsoft Certified Systems Expert (MCSE):: Microsoft SQL Server Project Management Certification and/or Project Management Professional Certification or training related to public safety, recreation or enterprise application management
• Knowledge of municipal and provincial legislation, standards and operational requirements impacting enterprise applications supporting fire services and recreation/point-of-sale operations
• Knowledge of recreation registration, facility booking, memberships, payments, point‑of‑sale, and fire‑service operational and records‑management processes

Note to Applicants

This posting is for an existing job vacancy. The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices. We thank all who apply, however only those selected to move forward in the process will be contacted.

Milton: A Place of Possibility. At the Town of Milton, we provide excellent and sustainable municipal services to foster a vibrant and inclusive community where residents thrive, businesses flourish and nature is cherished. We are laying the groundwork for our vision for Milton 2051: a safe, diverse and welcoming community that respects its natural beauty and heritage, supports a range of neighbourhoods, sustains a strong and balanced economy, and offers outstanding opportunities to live, learn, work and play. To achieve this, we commit to invest in a more permanent, balanced and highly skilled workforce required for our vision, making the Town of Milton an employer of choice where diverse and talented staff are able to offer superior service and productivity in a period of rapid change.