Shift Leader

Hirebridge LLC; Township of Langley; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Discounted meals

Leadership development

Growth opportunities

Flexible scheduling

Job summary

Red Robin Langley is seeking a Shift Leader to help lead our restaurant team at 19705 Fraser Hwy #530, Langley, BC V3A 7E9. This hands-on leadership role supports guest experiences, solves problems, and helps keep operations running smoothly.

We offer a base wage of $19.00–$21.00/hour with additional tip-out, full-time and part-time positions, and opportunities to develop toward Assistant Manager and other leadership roles.

Qualifications

• Experience in restaurant, hospitality, or similar customer-focused environment.
• Willing to take responsibility and lead a team.
• Clear communication and adaptability.
• Ability to stay organized with multiple priorities.
• Calm under pressure during busy shifts.

Responsibilities

• Lead opening, closing, and busy restaurant shifts.
• Support servers, hosts, kitchen team, and other staff.
• Maintain restaurant standards and operations across a shift.
• Coach and support team members in the moment.
• Set priorities and keep the team focused during busy periods.
• Respond to guest concerns with quick, professional solutions.
• Ensure food quality, hospitality, cleanliness, and safety procedures.
• Communicate staffing and operational needs with managers.
• Lead by example to foster a positive team environment.

Skills

Leadership experience

Team leadership

Customer service

Communication

Job description

BC - Langley (Willowbrook Courtyard) - Franchisee

$19.00–$21.00/hour + tip-out | Full-Time & Part-Time | Leadership Opportunity

Red Robin Langley is hiring Shift Leaders to help lead our restaurant team at19705 Fraser Hwy #530, Langley, BC V3A 7E9.

This is a hands-on leadership role for someone who enjoys working alongside the team, solving problems, supporting great guest experiences, and helping keep restaurant operations running smoothly.

Whether you already have leadership experience or you’re a strong restaurant team member who is ready to take the next step, this can be a great opportunity to build your leadership skills and develop toward restaurant management.

$19.00–$21.00/hour base wage

Additional tip-out

Full-time and part-time positions available

Flexible day, evening, and weekend scheduling

Discounted meals for team members and immediate family

Health benefits available for eligible full-time team members

Leadership training and development

Opportunities to develop toward Assistant Manager and other restaurant leadership roles

What You’ll Do

As a Shift Leader, you’ll work alongside the restaurant team while helping lead the shift and maintain strong operational standards.

Your responsibilities will include:

Helping lead opening, closing, and busy restaurant shifts

Supporting Servers, Hosts, kitchen team members, and other restaurant positions

Keeping restaurant service and operations organized throughout the shift

Coaching and supporting team members in the moment

Helping set priorities and keeping the team focused during busy periods

Responding to guest concerns and helping find quick, professional solutions

Supporting food quality, hospitality, cleanliness, and restaurant standards

Helping ensure food-safety and workplace-safety procedures are followed

Communicating with restaurant managers about staffing, guest concerns, and operational needs

Leading by example and helping create a positive, respectful team environment

Who We’re Looking For

We’re looking for someone who:

Has experience working in a restaurant, hospitality, or similar customer-focused environment

Is comfortable taking responsibility and helping lead a team

Communicates clearly and works well with different personalities

Can stay organized while managing multiple priorities

Remains calm and makes good decisions during busy shifts

Is dependable, accountable, and willing to lead by example

Enjoys coaching and supporting other team members

Takes pride in great guest service and restaurant execution

Is available for a combination of day, evening, weekend, and holiday shifts

Previous experience as a Shift Leader, Shift Supervisor, Lead Server, Lead Cook, Supervisor, or similar leadership position is an asset.

We’re also interested in experienced restaurant team members who have demonstrated strong performance and are ready to take their first formal leadership step.

Depending on your experience, availability, and restaurant needs, there may also be opportunities to work in other trained restaurant positions in addition to your Shift Leader shifts.

This can be a great fit for someone who wants to continue working directly with guests or the kitchen team while developing their restaurant leadership experience.

Develop Your Leadership Career

A Shift Leader role is an opportunity to learn more about the overall operation of a restaurant while developing practical leadership experience.

You’ll build skills in:

Coaching and developing team members

Guest recovery and problem-solving

Restaurant organization and communication

Food quality and service execution

Operational and safety standards

Team leadership and accountability

Strong Shift Leaders who demonstrate consistent performance, leadership, and operational ability may have opportunities to develop toward Assistant Manager and other restaurant management positions as opportunities become available.

Location: Red Robin Langley, 19705 Fraser Hwy #530, Langley, BC V3A 7E9

Job Types: Full-time and Part-time

Base Wage: $19.00–$21.00/hour

Additional Compensation: Tip-out

Schedule: Days, evenings, weekends, and holidays based on restaurant needs

Join Our Team

If you’re an experienced restaurant team member who is ready for more responsibility—or an existing leader looking for an opportunity to continue developing—we’d love to hear from you.

Proud to be locally owned and operated.

Each franchisee is independently owned and operated and is solely responsible for all employment decisions regarding its employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that restaurant, and each franchisee is solely responsible for the application process associated with its job postings. Red Robin is an Equal Opportunity Employer.