Shelter Worker - Casual

salvationarmyca; Vancouver; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Employee Family Assistance Program

Health & safety training

Career development opportunities

High community impact

Staff appreciation events

Job summary

Vancouver Harbour Light, a Salvation Army ministry in downtown Vancouver, seeks a Shelter Worker to support intake, discharge and daily care of clients in our emergency shelter. Under the Shelter Operations Manager, you will monitor safety, maintain records and coordinate with Case Workers to connect guests with services.

This is a team role with awake shifts across a 7.5 hour day. We offer EFAP, health and safety training, career development opportunities and a supportive environment that

Qualifications

• The Shelter Worker is responsible for intake, discharge, communication, observation and monitoring of clients, and routine shelter duties.
• Position involves liaising with Shelters Case Workers to support clients and maintain case records.
• Shift work includes awake shifts to ensure a safe and supportive environment.

Responsibilities

• Monitors and ensures the safety of clients and the facility by handling admissions and guarding the premises.
• Interviews clients, collects background information, and determines suitability for the program.
• Provides advocacy and emotional support to clients in crisis and refers to outside agencies as needed.
• Maintains bed lists, daily logs, incident reports and related documentation.
• Records day-to-day activities and supports health and safety practices within the shelter.

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

This is an evergreen posting used to build a talent pipeline for future "Shelter Worker" vacancies. Applications are reviewed on an ongoing basis, and qualified candidates may be contacted as positions become available.

Why Work at "Vancouver Harbour Light"

Vancouver Harbour Light is a unique ministry of The Salvation Army in the Downtown Eastside. We are an inclusive place of new beginnings; one team, serving our community from a foundation of faith, respect, and experience. Our recovery-focused residential and community programs provide basic needs and a holistic, trauma-informed approach to meeting people where they are.

Our programs form a comprehensive continuum of care. In alignment with our four organizational values of hope, service, dignity and stewardship, we compassionately serve others through the provision of community meals and supports, residential programs such as emergency shelters, addiction treatment, and correctional services, learning and education programs, and spiritual and pastoral care.

We trust you will find working at Vancouver Harbour Light to be a great opportunity of service as well as personally fulfilling

To find out more about us please visit our website: https://vancouverharbourlightsa.ca/

Hours:

Monday to Sunday 7:30 am to 3:30 pm / 3:30 pm to 11:30 pm/ 11:30 pm to 7:30 am as needed , each shift consists of 7.5 paid hours, and a 0.5-hour paid lunch break.

Position Purpose Summary:

Under the direction of the Shelter Operations Manager, the Shelter Worker is responsible for the intake/discharge, communication, observation and monitoring of clients and routine duties of the shelter. The Shelter Worker may liaise with the Shelters Case Workers to carry out a variety of duties related to supporting clients while at the emergency shelter. This position is team oriented. All shifts are "awake" shifts.

What We Offer

• Employee Family Assistance Program (EFAP)
• Professional development in health & safety training to equip them for the position (e.g., WHMIS, Fire Safety, Building Boundaries in Adult Programs, etc.)
• Opportunities for career development within the organization
• High community impact (i.e., valuing the work we do in social services and being part of that impact in the community)
• Staff appreciation and other special events (e.g., Long Term Service Recognition)

Accountabilities:

• Monitors and ensures the safety of clients and the facility by performing duties such as answering telephone calls, screening clients, admission/discharge of clients and securing the building.
• Interviews clients, gathers background information, determines their suitability for the program, and makes referrals to other programs and services as required.
• Provides advocacy and emotional support to clients in crisis by performing duties such as monitoring client's physical needs, referring clients to outside agencies / or a Harbour Light Case Worker.
• Completes and maintains related records and documentation such as bed lists, daily logs, incident reports & memoranda.
• Makes entries and maintains HIFIS database.
• Encourages and supports individuals to make healthy choices and practices through methods such as exchanging needles and provision of health and safety materials such as condoms and to take part in recreational and/or social activities.
• Performs a variety of cleaning and maintenance duties such as (but not limited to): inspection and general upkeep of assigned areas (including regular checks of washrooms, laundry room and common areas); disinfecting of mattresses on client discharge; and general cleaning for health and safety reasons, such as use of spill kit, attending to wet floors and other duties required when housekeeping is not on site.
• Participates as a team member with other staff to ensure a safe and caring environment by performing duties such as responding to emergency issues and supporting others through methods such as sharing knowledge and information.
• Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes incide