Shelter Crisis Intervention Advocate (Casual)

Catholic Social Services; Edmonton; On-site; CAD 33,000 - 38,000; Part time

Benefits offered by this job

Flexible schedule

Supportive working environment

Comprehensive benefits when eligible

Job summary

Catholic Social Services is seeking a Casual (Replacement) Crisis Intervention Worker for the Lurana Shelter in Edmonton. The role involves delivering client-centered care, crisis support, and program coverage across shelter pods, including overnight shifts.

Availability for a minimum of two shifts per month is required. The successful candidate will have a human services background, be able to navigate a high-stress environment, and maintain strict confidentiality while supporting women and

Qualifications

• Diploma or degree in human services or equivalent required.
• Three years of experience with women and children affected by family violence preferred.
• Ability to work across shelter programs and cover shifts as needed.
• Willingness to operate in a fast-paced, high-stress environment while maintaining confidentiality.

Responsibilities

• Assess risk and implement risk management per agency protocol.
• Advocate for social justice and reduce barriers to services for women and children.
• Manage residential operations: room changes, meetings, and housekeeping duties.
• Provide shelter orientation, crisis intervention, and supportive referrals.
• Document crisis calls and referrals with appropriate entries in the system.
• Collaborate with community partners and maintain professional relationships.

Skills

Diplomacy

Conflict resolution

Teamwork

Communication

Resourcefulness

Organizational skills

Education

Diploma/Degree in human services or equivalent

Social Work degree preferable

Tools

ShareVision

Job description

Catholic Social Services is seeking a Casual (Replacement) Crisis Intervention Worker for the Lurana Shelter in Edmonton. The role involves delivering client-centered care, crisis support, and program coverage across shelter pods, including overnight shifts.

Availability for a minimum of two shifts per month is required. The successful candidate will have a human services background, be able to navigate a high-stress environment, and maintain strict confidentiality while supporting women and