SharePoint & Microsoft Teams Trainer

Cyod; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Insight Canada is seeking a SharePoint & Microsoft Teams Trainer to join our Adoption & Change Management team in Calgary. You will deliver engaging training for end users, site owners, content owners, and support teams, across virtual and in-person sessions.

Collaborating with OC, communications, eLearning, and project teams, you’ll tailor learning paths for migration waves, ensuring practical, role-based guidance for using SharePoint Online and Teams in modern collaboration.

Qualifications

• Experience delivering client-facing technical training, user enablement, or Microsoft 365 learning programs.
• Strong working knowledge of SharePoint Online and Microsoft Teams, including sites, document libraries, channels, permissions, navigation, and file management.
• Ability to facilitate virtual and in-person sessions for diverse audiences and create an engaging learning environment.
• Ability to translate technical concepts into clear, practical guidance for day-to-day work.
• Excellent organization, preparation, presentation, and verbal communication skills.

Responsibilities

• Deliver engaging virtual and in-person SharePoint Online and Microsoft Teams training for end users, site owners, content owners, support teams, and other audiences.
• Facilitate train-the-trainer sessions to prepare client trainers for future migration waves.
• Adapt delivery methods, demonstrations, exercises, and examples to audience roles and migration timing.
• Prepare for each session by validating training environments, materials, and learner access.
• Collaborate with cross-functional teams to align training with change management and adoption objectives.

Skills

Client-facing training

SharePoint Online

Microsoft Teams

Facilitation

Learning materials

Presentation skills

Organizational skills

Travel to Calgary

Job description

SharePoint & Microsoft Teams Trainer

Location: This is a hybrid position based in Calgary, Alberta. The role requires regular in-person work at the client’s downtown Calgary office. Travel time to other client sites may vary depending on the engagement and location.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

We’re seeking a SharePoint & Microsoft Teams Trainer to join Insight Canada’s Adoption & Change Management team and collaborate closely with our Modern Workplace specialists. You will help clients build the skills and confidence required to adopt modern collaboration practices using SharePoint Online and Microsoft Teams. Working as part of a multidisciplinary project team, you will facilitate engaging virtual and in-person training for end users, site owners, content owners, support teams, and train-the-trainer audiences. You will partner with Organizational Change Management, communications, eLearning, project management, and technical resources to ensure training is accurate, role-based, practical, and aligned with each migration wave. Projects may include cloud migrations, SharePoint information architecture initiatives, Microsoft Teams collaboration programs, and other Microsoft 365 adoption engagements.

As a Consultant I on a SharePoint Migration project you will:

• Deliver engaging virtual and in-person SharePoint Online and Microsoft Teams training for end users, site owners, content owners, support teams, and other identified audiences
• Facilitate train-the-trainer sessions that prepare client trainers to confidently deliver role-based learning during later migration waves
• Adapt delivery approaches, demonstrations, exercises, and examples to audience roles, departmental needs, migration timing, and approved future-state ways of working
• Prepare for each session by validating the training environment, demonstrations, materials, technical setup, learner access, and required scenarios
• Partner with the Organizational Change Management Consultant to align training with change impacts, readiness findings, adoption objectives, and reinforcement needs
• Partner with the eLearning Content Creator & Instructional Designer to review learning objectives, scripts, job aids, facilitator materials, knowledge checks, and role-based learning paths for accuracy and usability
• Partner with the Communications & Deployment Coordinator to support training schedules, invitations, session logistics, attendance tracking, and delivery across migration waves
• Gather learner feedback, identify recurring questions or knowledge gaps, and recommend updates to training materials, FAQs, support guidance, or reinforcement activities
• Manage assigned training deliverables, preparation activities, delivery commitments, risks, and client communications while collaborating with project management and technical delivery resources
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career

What we’re looking for

Core requirements:

• You have experience delivering client-facing technical training, user enablement, or Microsoft 365 learning programs
• You have strong working knowledge of SharePoint Online and Microsoft Teams, including sites, document libraries, channels, permissions, navigation, and collaborative file management
• You’re comfortable facilitating virtual and in-person sessions for a range of audiences and creating an engaging, inclusive learning environment
• You can confidently demonstrate technology, explain workflows, respond to learner questions, and adjust your delivery based on audience needs
• You have experience using facilitator guides, participant materials, job aids, demonstrations, exercises, and knowledge checks to support learning
• You can translate technical and governance concepts into clear, practical guidance that connects technology with day-to-day work
• You have strong organization, preparation, presentation, facilitation, and verbal communication skills
• You’re willing and able to work regularly at the client’s downtown Calgary office and travel based on the needs of the engagement

Standout candidates for the SharePoint Migration project will also bring:

• You have delivered SharePoint Online and Microsoft Teams training as part of a migration from network drives or email-based file sharing to modern cloud collaboration
• You have experience training distinct personas, including end users, site owners, content owners, Help Desk teams, internal trainers, executives, or senior leaders
• You have facilitated train-the-trainer programs and can coach internal trainers on delivery techniques, demonstrations, learner questions, and consistent messaging
• You have experience tailoring training for multi-department or wave-based deployments and supporting reinforcement through office hours, coaching refresher sessions, or user support
• You understand Microsoft 365 governance and information management concepts and can explain permissions, ownership, document libraries, collaborative file practices, and support expectations in audience-friendly language

What you can expect

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.