Settlement Worker in Schools (SWIS) - English & Rohingya

Surrey Schools (School District #36 Surrey); Surrey; Sur place; CAD 39 000 - 55 000; Temps partiel

Avantages offerts par ce poste

Pension

Health benefits

Vacation and sick benefits

Résumé du poste

Surrey Schools Welcome Centre is seeking a Settlement Worker in Schools (SWIS) to assist immigrants, refugees, and eligible clients with initial settlement needs and ongoing integration into Canadian society. You will support newcomer families as they adapt to the education system and local resources.

The role focuses on student settlement, language proficiency, mental health support, and cultural adjustment, with occasional evenings and weekend hours aligned to the district calendar.

Qualifications

• Fluency in English and another designated language is required.
• Experience with diverse populations and newcomer families is essential.
• Knowledge of immigration policies and settlement issues is preferred.
• Ability to engage youth and support language proficiency and cultural adjustment.
• Proficiency in using common software for communication and scheduling.

Responsabilités

• Conduct settlement needs assessment and action planning with clients.
• Provide settlement consultation on education system and community resources.
• Offer specialized programming to children and youth.
• Provide referrals and short-term counselling support.
• Collaborate with school teams to support transitions for complex cases.
• Provide interpretation and translation related to settlement issues and family needs.
• Assist with school registration and enrollment processes.
• Advise parents about the BC education system and involvement in school life.
• Advocate for clients when appropriate.
• Develop culturally appropriate informational materials.
• Orient school staff on newcomer issues and needs.
• Engage hard-to-reach families and organize settlement-related events.
• Coordinate with partner organizations for service linkage.
• Maintain client records and ensure confidentiality.

Connaissances

Fluent English & Rohingya

Cross-cultural communication

Facilitation skills

Outlook / MS Office

Formation

Grade 12 plus two years of post-secondary education in social sciences, social work or counseling or equivalent

Outils

Outlook

Microsoft Office

Microsoft Teams

Zoom

Description du poste

Position requiring fluency (ability to read, write, and speak) in English and Rohingya – Casual hours

Settlement Workers in Schools (SWIS) assist immigrants, refugees, and other eligible clients with immediate needs for settling in Canada and with ongoing integration into Canadian society. The primary focus of settlement workers in schools is to facilitate integration and settlement of newcomer families. SWIS specialise in supporting students with their transition to the education system, provide orientation, needs assessment, routine follow up, cross-cultural connection activities, and referrals.

This position will focus on supporting immigrant students facing settlement/resettlement challenges and provide support with mental health and well-being, language proficiency, cultural adjustment, isolation, discrimination, finances, high school completion, and pathways to post-secondary.

The Settlement Workers reports to the Manager, Surrey Schools Welcome Centre.

Shift times may vary, and position may include split shifts and evening work. This position follows the district school schedule regarding spring, winter, and summer breaks.

Typical Responsibilities

• Conducts settlement needs assessment, action planning, and provides referrals.
• Provides settlement consultation (education system, transition to life in Canada, health and well-being, housing, community resources etc.)
• Provides specialized programming to children and youth
• Provides referrals to services, accompaniment, and short-term emotional counselling
• Works collaboratively with the settlement and school teams to support transition to school for children and youth with complex needs and multiple barriers
• Provides interpretation and translation, related to settlement issues, education and family needs.
• Provides support with school registration and enrollment.
• Aids parents in increasing their awareness of the BC education system and facilitates their involvement in school life.
• Advocate on client’s behalf, when appropriate
• Develops and distributes linguistically and culturally appropriate information/material
• Provides orientation to school staff about settlement/newcomer issues and emerging needs
• Assists schools with establishing and maintaining contact with "hard to reach" families
• Organizes and/or facilitates settlement-related events and workshops in the schools
• Conducts outreach activities
• Provides service linking support to other organization
• Maintains up-to-date files and records regarding services provided to students and families
• Ensures the confidentiality of client information
• Performs related duties as assigned

Job Requirements

KNOWLEDGE, ABILITIES AND SKILLS

• Oral and written fluency in both English and another designated language
• Understanding of child development and youth issues
• Ability to engage youth in activities and work with youth facing transition challenges and barriers to settlement
• Knowledge of immigration policies and settlement issues
• Knowledge of the culture(s) being served and an understanding of migration/settlement/adjustment challenges and ability to provide cultural brokerage
• Ability to establish and maintain effective working relationships with individuals from diverse cultures and communities
• Ability to adapt to changing situations and to develop and maintain rapport with students, parents, staff, and community members
• Lived experience and understanding of the process of migration and acculturation
• Knowledge and skills in negotiation, advocacy, conflict resolution and problem solving
• Ability to respond with sensitivity to emerging situations and to use sound judgement when dealing with cross-cultural issues and matters of a confidential nature
• Ability to assist educators with interpreting student needs and supporting cross-cultural awareness and bridging
• Ability to work as part of a team as well as independently.
• Ability to use computer equipment and software applications applicable to the position
• Experience liaising with other service organizations and working with service partners

Training And Experience

• Grade 12 plus two years of post-secondary education in social sciences, social work or counseling or equivalent from a post-secondary institution recognized by the District
• A minimum two years of experience working with diverse populations, and especially with newcomers to Canada. Experience working with refugees is an asset
• Excellent knowledge of Outlook, Microsoft Office Suite, Multimedia (i.e., Teams, zoom etc.) and the ability to learn and adapt to new technologies required for excellent service delivery, as needed
• Strong facilitation and communication skills, including the ability to deliver workshops to large groups and engage clients in services
• Sensitivity to diverse cultural values and individual experiences
• Ability to work a flexible schedule to support service delivery needs during the evenings and weekend hours as needed

LICENCES, CERTIFICATES AND REGISTRATIONS

• Valid B.C. Driver's License is required as position may include work at multiple sites.
• TESOL Certification and teaching (formal or informal languages classes will be considered an asset)

This is a unionized position that offers an hourly wage rate of $34.03 per hour plus a liberal benefit package including pension, health, vacation, and sick benefits.