Settlement Facilitator - Part Time

Sobkow Technologies Inc.; Brandon; Hybride; CAD 34 000 - 46 000; Plein temps

Résumé du poste

Sobkow Technologies Inc. is hiring a Settlement Facilitator to deliver quality settlement and orientation services to clients.

Reporting to the Settlement & Integration Manager, you will connect individuals and families with community resources and programs. You will manage a diverse caseload, facilitate information sessions, develop partnerships with service providers, and maintain accurate records for reporting.

Qualifications

• Ability to manage client caseloads and maintain confidentiality.
• Knowledge of community resources and services.
• Ability to work with various levels of government.
• Self-starter who can work independently and in a team.
• Creative thinking and strong interpersonal skills.
• Proficiency in Microsoft Office and database management.
• Strong English communication skills.
• Possess a Manitoba driver’s licence and reliable transportation.
• First Aid Certification.
• Provide clear background checks and driver Abstract where required.
• Ability to collaborate with management, staff and community partners.

Responsabilités

• Provide settlement assistance to individuals and families through orientation, referrals and connections to community resources.
• Facilitate information sessions for individuals and groups.
• Maintain up-to-date knowledge of programs and services to support clients and referrals.
• Develop partnerships with service providers to link clients to community services.
• Manage a caseload of clients with diverse needs.
• Stay informed on resources, trends and gaps in the community.
• Assign work considering case complexity and workload.
• Empower clients toward self-sufficiency while maintaining professional boundaries.
• Maintain accurate service records and provide reports to management.
• Foster a collaborative atmosphere within teams to achieve goals and quality service.
• Engage in professional development to remain current in the field.
• Provide operational support as required.

Connaissances

Caseload management

Confidentiality

Community resources

Government relations

Independent worker

Interpersonal skills

Microsoft Office

English proficiency

Driver's licence

Background checks

Team collaboration

Outils

Microsoft Office

Database management

Description du poste

Reporting to the Settlement & Integration Manager, a Settlement Facilitator is responsible for ensuring quality service in settlement and orientation services to clients.

Job Responsibilities

• Provide settlement assistance to individuals and families i.e. orientation, information, referrals, connect with community etc.
• Facilitate information sessions for individual and client groups
• Maintain up to date knowledge of programs and services available at WIS and in the community to support clients to allow appropriate referrals
• Develop partnerships with service providers to effectively link clients with appropriate community services
• Manage a caseload of clients with diverse needs
• Stay informed on current resources, trends, changes and services gaps in the community
• Consider complexity of cases and individual workload to determine assignments
• Empower clients to become self-sufficient and respect professional boundaries
• Maintain accurate records of services and provide reporting to management as required
• Create an inspiring, engaging and collaborative atmosphere within teams and other WIS departments to achieve collective goals and deliver quality service to clients
• Engage in professional development activities to remain current in the field
• Provide management with operational support as required

Qualifications

• Ability to manage client caseloads and maintain confidentiality
• Working knowledge of community resources
• Ability to work with various levels of government
• Self starter able to work independently and as part of a team
• Creative thinking and excellent interpersonal skills
• Proficient in Microsoft Office and database management
• Strong proficiency and ability to communicate in English
• Possess a valid Manitoba Driver's Licence and access to reliable transportation
• First Aid Certification
• Provide a clear Criminal Record, Child Abuse Registry Check, Adult Abuse Registry Check, Vulnerable Sector Check and Driver Abstract; where required
• Ability to work collaboratively with management, employees, and community stakeholders in a diverse environment