Services Technical Consultant (Bilingual English/French)

Dayforce US, Inc.; Canada; Remote; CAD 85,000 - 115,000; Full time

Job summary

Join Dayforce as a Services Technical Consultant, a vital role for implementing data conversion solutions for clients. This remote position demands bilingual fluency in English and French, along with over 5 years of relevant experience. As part of a diverse global team, you'll ensure data integrity and enhance customer relationships while collaborating on innovative projects. The successful candidate will enjoy a comprehensive benefits package and a supportive environment focused on professional growth.

Benefits

Excellent wellness initiatives

Time away from work programs

Opportunities for personal and professional growth

Qualifications

• 5+ years of experience in Data Conversion.
• 5+ years in a consultant role with Dayforce HCM.
• Understanding of relational databases and HRIS.

Responsibilities

• Provide Implementation Services to Customers.
• Mapping source data to Dayforce HCM file specifications.
• Document solutions and participate in Continuing Education.

Skills

Bilingual (English/French)

Data Conversion

Business Process Mapping

Customer Relationship Management

Organization

Collaboration

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

SQL

Job description

Services Technical Consultant (Bilingual English/French)

Canada

Job Description

Posted Monday, April 14, 2025 at 4:00 AM | Expires Sunday, June 15, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM - Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About the Opportunity

The Data Conversion Consultant (DCC) actively participates in conjunction with the customer and implementation team to convert a customer's data from a 3rd party vender to Dayforce HCM spec. The DCC will follow established process (KO, receive data, field and data map, validate, test, and deliver) for each iteration of the project. The DCC will work consultatively throughout the project and follow all established practices to ensure customer data is handled securely.

DCCs will provide regular project updates, identify risks, and communicate issues to the Project Manager and Data Conversion Manager. The DCC will follow established SLA and timelines.

What you'll get to do

Provide Implementation Services to Customers

Mapping Source data to Dayforce HCM file spec with the customer and Implementation Team

Build required conversion files, validate, test load, balance and deliver to SLA

Attend internal project meetings and provide status on progress of activities and deliverables

Provide customers with follow-up consulting and general assistance in areas of expertise

Be a “go-to” resource for data conversion for both internal and external users

Contribute to internal Implementation initiatives

Document solutions and contribute to a solutions repository

Document best practices and share with the Practice

Participate in a subject matter expert (SME) program by mastering at least one Dayforce HCM spec (HR Import, Elections, Pay Run History, Garnishments, Benefits)

Focus on Continuing Education

Contribute to internal knowledge share; review questions and provide feedback on a continuous basis

Participate in Continuing Education sessions

Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release

Skills and Experience we value

Must be fluent (written and verbal) in English and French

Bachelor’s degree or equivalent experience

5+ years of experience in Data Conversion

5+ years in consultant role with Dayforce HCM

Experience in business process mapping

What would make you stand out

Proficient in Microsoft Office products

Experienced with software in a SaaS / Cloud computing environment including experience with HRIS

Solid understanding of relational databases, application development and SQL

Understanding knowledge of common human capital management (HCM) business practices

Excellent customer relationship acumen

Ability to engage with multiple projects & customers at the same time and manage competing priorities

Excellent organization, communication and collaboration skills

• Ability to lead and facilitate customer and internal data conversion

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here:https://www.dayforce.com/be-aware-of-recruiting-fraud