ServiceNow Senior Implementation Specialist

Accenture; Toronto; On-site; CAD 69,000 - 119,000; Full time

Job summary

Accenture is seeking an experienced ServiceNow professional to deliver solutions and services in a client consulting environment. You will design, build, test and implement ServiceNow solutions across ITSM, ITOM, FSM, SPM, CSM, HR, Security, and more, while collaborating with PMs and architects across Canada.

The role requires strong JavaScript/AngularJS/HTML/CSS skills, 4+ years in ServiceNow development, and relevant certifications.

Job description

A global professional services organization, which includes being avital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!

The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

If you have experience on ServiceNow and expertise in architecting and designing solutions, and helping clients develop innovative solutions that always offer the best customer experience and optimize internal interactions, then we want to meet you.

You’ll have an opportunity to shine and work collaboratively with a very strong ServiceNow team across Canada, helping our clients leverage the power of technology to address their pressing business needs.

Learn more about ServiceNow at Accenture Here

Job Description:

• Within theServiceNowgroup, the implementation specialist is responsible for the successful delivery ofServiceNowsolutions and services in a client consulting environment.
• Work with clients to provide technical expertise in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC
• Understand and utilize ServiceNow methodologies, collateral, and accelerators
• Conduct gap analysis and assessments to identify the delta between current and desired ServiceNow environment
• Design, build, test and implement ServiceNow solutions
• Install and configure ServiceNow infrastructure environment
• Assist with demonstrations of ServiceNow platform capabilities
• Participate in project team collaboration sessions with PM, Solution Architects and Process Consultants
• Provide support for existing ServiceNow solutions and recommend opportunities for enhancements

Basic Qualifications:

• A bachelor's degree in a related field or completion of a college program
• Minimum 4 Years' experience with designing, developing, testing and implementing ServiceNow solutions
• Minimum 4 Years of experience in JavaScript, AngularJS, HTML/CSS or related application development
• 2 or more years of experience with custom application development on the ServiceNow platform
• Advanced experience in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC
• Proficiency in SeviceNow portal development.
• Current Certifications - ServiceNow Certified System Administrator and at least one other Certified Implementation Specialist designation.
• Advanced Skills with ServiceNow Development APIs and LDAP Integration

Nice to have

• Eligible for reliability clearance
• Bilingual (French and English)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Role LocationAnnual Salary Range

British Columbia/Ontario/New Brunswick$69,450 to $119,450