ServiceNow Architect

RSM US LLP; Toronto; In loco; CAD 120.000 - 190.000; Tempo pieno

Descrizione del lavoro

RSM US LLP seeks an experienced ServiceNow Architect to lead complex platform design, integrations, and governance. You will guide clients on architecture, security, and scalable solutions, partnering with business and technology teams to translate needs into robust ServiceNow roadmaps.

You will mentor delivery teams, run architecture workshops, and stay current with platform capabilities to strengthen the firm’s ServiceNow practice.

Competenze

• 6+ years of experience designing and implementing enterprise ServiceNow solutions.
• Experience serving as an Architect, Technical Architect, Solution Architect, or Lead Developer.
• Strong understanding of platform architecture, integrations, data architecture, security, and governance.

Mansioni

• Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
• Serve as a trusted technical advisor on platform strategy, architecture, scalability, security, and best practices.
• Collaborate with stakeholders to translate objectives into scalable ServiceNow solutions.
• Develop solution architectures, data models, integration strategies, and implementation approaches.
• Provide architectural oversight to ensure secure, maintainable, and scalable outcomes.
• Evaluate requirements and recommend appropriate capabilities, modules, and technical approaches.
• Define and promote platform governance, standards, and reusable design patterns.
• Lead technical design sessions, architecture workshops, and client-facing discussions.
• Provide mentorship to developers and delivery teams, including remote resources.
• Review designs to identify risks, performance, and security improvements.
• Guide integrations with enterprise apps using APIs, IntegrationHub, MID Server, and web services.
• Collaborate with enterprise architects, security, and infrastructure teams to ensure cohesive solutions.
• Support discovery, solutioning, estimates, proposals, and demonstrations.
• Stay current on ServiceNow capabilities and best practices to strengthen our capabilities.

Conoscenze

ServiceNow Architecture

Technical Leadership

Solution Design

Enterprise Architecture

API Integrations

Strumenti

APIs

IntegrationHub

MID Server

Descrizione del lavoro

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Responsibilities

• Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
• Serve as a trusted technical advisor to clients, providing guidance on ServiceNow platform strategy, architecture, capabilities, scalability, security, and best practices.
• Partner with business and technology stakeholders to understand business objectives and technical requirements and translate them into scalable ServiceNow solution architectures.
• Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best practices.
• Provide architectural oversight throughout the implementation lifecycle, ensuring solutions are technically sound, maintainable, secure, scalable, and aligned with established design standards.
• Evaluate client requirements and recommend appropriate ServiceNow capabilities, modules, configurations, integrations, and technical approaches while minimizing unnecessary customization and technical debt.
• Define and promote ServiceNow platform governance, architecture standards, reusable design patterns, and development best practices.
• Lead technical design sessions, architecture workshops, solution reviews, and other client-facing technical discussions.
• Provide technical leadership and mentorship to ServiceNow developers, consultants, and other delivery team members, including distributed and remote resources.
• Review solution designs and technical implementations to identify architectural risks, performance considerations, security concerns, and opportunities for improvement.
• Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
• Collaborate with client enterprise architects, security teams, infrastructure teams, and application owners to ensure ServiceNow solutions integrate effectively within the broader technology environment.
• Support technical discovery, solutioning, estimates, proposals, statements of work, demonstrations, and other business development activities.
• Stay current on ServiceNow platform capabilities, releases, products, and recommended practices and help strengthen the firm's overall ServiceNow technical capabilities.
• Demonstrate strong business and technical acumen, with the ability to connect ServiceNow platform capabilities to broader organizational challenges and measurable business outcomes.

Required Qualifications

• 6+ years of experience working with the ServiceNow platform, including significant experience designing and implementing enterprise ServiceNow solutions.
• Demonstrated experience serving as a ServiceNow Architect, Technical Architect, Solution Architect, Lead Developer, or similar technical leadership role.
• Strong understanding of ServiceNow platform architecture, configuration, development, integrations, data architecture, security, and implementation best practices.
• Hands-on experience designing solut