ServiceNow

Sapsol Technologies Inc; Vancouver; On-site; CAD 120,000 - 160,000; Full time

Job summary

Sapsol Technologies Inc in Vancouver seeks an Application Architect to design and implement ServiceNow architecture for enterprise clients within our Managed Services Transformation program.

You will lead technical solutioning, drive integrations and workflows, and mentor delivery teams to ensure platform scalability while aligning with client standards and IBM guidelines.

Qualifications

• Proven experience as Application Architect with ServiceNow.
• Strong knowledge of ServiceNow platform architecture and modules.
• Ability to design complex integrations and workflows.
• Experience in enterprise-scale ServiceNow implementations.
• Excellent communication and stakeholder management skills.

Responsibilities

• Design and document ServiceNow architecture aligned with business requirements.
• Lead technical solutioning for ServiceNow modules and integrations.
• Collaborate with developers and stakeholders to ensure platform scalability.
• Define best practices for configuration, customization, and security.
• Conduct architecture reviews and performance optimization.
• Support migration and upgrade strategies for ServiceNow environments.
• Ensure compliance with IBM and client standards.
• Provide technical leadership and mentorship to delivery teams.

Skills

ServiceNow

Architectural design

Integrations

Stakeholder management

Platform scalability

Tools

ServiceNow Platform

ITIL

Job description

About the Team & Impact

Join our clients Managed Services Transformation project. You’ll design and implement ServiceNow architecture that drives operational efficiency and scalability for enterprise clients.

Responsibilities

• Design and document ServiceNow architecture aligned with business requirements.
• Lead technical solutioning for ServiceNow modules and integrations.
• Collaborate with developers and stakeholders to ensure platform scalability.
• Define best practices for configuration, customization, and security.
• Conduct architecture reviews and performance optimization.
• Support migration and upgrade strategies for ServiceNow environments.
• Ensure compliance with IBM and client standards.
• Provide technical leadership and mentorship to delivery teams.

Must-Have Qualifications

• Proven experience as Application Architect with ServiceNow.
• Strong knowledge of ServiceNow platform architecture and modules.
• Ability to design complex integrations and workflows.
• Experience in enterprise-scale ServiceNow implementations.
• Excellent communication and stakeholder management skills.

Nice-to-Have

• ServiceNow Certified Application Architect or similar certification.
• Experience with ITSM, ITOM, and CMDB modules.
• Familiarity with Agile delivery frameworks.
• Knowledge of cloud platforms (AWS, Azure) for integrations.