Service Writer — Day Shift, Truck & Trailer Repair

Steve's Livestock Transport; Brandon; Vor Ort; CAD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Comprehensive benefits

Retirement savings plan with company-m

Career growth opportunities

Daytime schedule with evenings and no/

Supportive team environment

Zusammenfassung

BVT Truck & Trailer Repair, a division of Steve's Livestock Transport, seeks an experienced Service Writer for our Brandon, MB team. You will be the hub keeping customers informed, coordinating repair requests, and ensuring repairs move smoothly from start to finish.

In this role, you will work with technicians, dispatch, and drivers to prioritize work and minimize downtime, while maintaining clear communication with customers. A proactive, team-oriented mindset is essential.

Qualifikationen

• Previous service writing or service advisor experience in truck, trailer, automotive, or heavy equipment environments.
• Strong customer service and communication skills.
• Excellent organizational skills with the ability to manage competing priorities.
• Proficiency with computers, Microsoft Excel, and service management systems.
• Mechanical knowledge is an asset.

Aufgaben

• Be the first point of contact for customers, drivers, and service inquiries.
• Schedule service appointments and coordinate repair requests.
• Create, manage, and assign repair orders (ROs).
• Prepare repair estimates and verify warranty coverage.
• Coordinate with technicians, dispatch, and drivers to prioritize repairs and minimize downtime.
• Help organize daily shop activities and ensure a smooth start to each shift.
• Communicate repair updates and timelines to customers and internal teams.
• Provide backup support to the Parts Department when needed.

Kenntnisse

Service writer experience

Customer service

Organizational skills

Computers & Excel

Team oriented

Mechanical knowledge

Tools

Microsoft Excel

Service management systems

Jobbeschreibung

BVT Truck & Trailer Repair, a division of Steve's Livestock Transport, seeks an experienced Service Writer for our Brandon, MB team. You will be the hub keeping customers informed, coordinating repair requests, and ensuring repairs move smoothly from start to finish.

In this role, you will work with technicians, dispatch, and drivers to prioritize work and minimize downtime, while maintaining clear communication with customers. A proactive, team-oriented mindset is essential.