Service Writer

SECURE; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

SECURE is seeking a Service Writer for their Edmonton shop. The role involves coordinating repairs, managing inventory, and ensuring effective communication with the maintenance team. Ideal candidates will possess a high school diploma, mechanical knowledge, and strong organizational skills. Join a company that values growth, safety, and community impact.

Benefits

Health Insurance

Dental Insurance

Health Care Spending Account

Employee Wellness Program

Career Progression Opportunities

Employee Referral Program

Qualifications

• Safety conscious with effective communication skills.
• Ability to recognize environmental factors and risks.

Responsibilities

• Coordinate equipment repairs and complete work orders.
• Monitor shop supplies and communicate with maintenance staff.
• Provide updates on repair status to internal customers.

Skills

Communication

Time Management

Organizational Skills

Mechanical Knowledge

Education

High School Diploma

Job description

About Us

At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network, solid reputation, industry expertise, and a relentless can-do attitude.

With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste, recycling materials such as metals, water, and oil, and reclaiming contaminated land to reduce environmental footprints.

SECURE is committed to innovation, helping our customers lower costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations — mitigating risks, reducing financial obligations, and maximizing value for our clients.

Join SECURE, where we step up to make a meaningful difference in the industries we serve and the world we share.

Your Opportunity at SECURE

We are seeking a Service Writer with superior time management skills to join our busy Edmonton shop.

The Team

This role is responsible for coordinating equipment repairs, controlling inventory, creating, reviewing, and completing work orders, as well as other duties. The ideal candidates will be safety conscious, have previous experience or transferable skills, and a positive can-do attitude.

Work Environment

This is a full-time position.

A Day in The Life

• Coordinate equipment repairs with internal customers and maintenance department.
• Accurately create and complete work orders efficiently.
• Capture costs associated with each repair.
• Provide updates to internal customers on the status of repairs and inform them of any delays.
• Monitor shop supplies, quantities, and inventory parts.
• Clearly articulate repair needs to leads, technicians, and mechanics.
• Work with Parts Purchaser on upcoming work orders, repair orders, and services to ensure the correct parts are available.
• Review and ensure work orders are completed properly and accurately.
• Other assigned work as required.

Skills, Experience & Qualifications

• High School Diploma or equivalent.
• Knowledge of some mechanical repairs.
• Valid Driver's License.
• Safety conscious.
• Ability to communicate regarding work and daily tasks to all employees.
• Exchange technical information with maintenance staff to describe equipment faults and troubleshoot failures.
• Effective communication using two-way radio/email.
• Exceptional verbal and written English communication skills.
• Organizational and time management abilities.
• Ability to recognize environmental factors and risks supporting safety in the workplace.
• Maintain professionalism and work independently.
• Basic computer skills and ability to complete reports as required.

What's in it for you

At SECURE, we focus on growth and improvement opportunities for employees, customers, partners, and communities. We are an energetic team driven by customer needs, committed to making a meaningful contribution. We offer a competitive compensation package that recognizes performance.

Our benefits include:

• Competitive wages and comprehensive compensation programs.
• Employer-paid benefits: health, dental, and more.
• Health care spending account.
• Employee wellness program.
• Employee savings plans.
• Career progression opportunities.
• Employee referral program.
• Industry-leading safety standards.
• Community investment initiatives.

We value diversity and strive to create a respectful, inclusive workplace where all employees have equal opportunity and support. We extend these efforts to our stakeholders and communities across Canada and the United States.