Service Worker I - Emergency

Alberta Health Services; Sherwood Park; On-site; CAD 31,000 - 34,000; Full time

Job summary

Alberta Health Services is seeking a Service Worker I for the Strathcona Community Hospital Emergency Department. You will transport patients and equipment within the hospital, distribute supplies, and assist with linen management during permanent night shifts.

The role requires BLS Level C, good English, teamwork, and the ability to perform physically demanding tasks in a fast-paced environment.

Qualifications

• Grade 12 or equivalent.
• Current BLS Level C certification.
• English comprehension (oral and written) required.
• Ability to meet physical demands: standing, lifting, pushing carts and stretchers.
• Team environment adaptability essential.

Responsibilities

• Transport patients and equipment between departments within the hospital site.
• Distribute and replenish hospital supplies and linen throughout units.
• Transport lab specimens, blood products, and patient charts as needed.
• Report concerns regarding supplies and safety to Unit Managers.

Skills

Teamwork

English proficiency

Communication skills

Physical endurance

Education

Grade 12 or equivalent

BLS - Heart and Stroke Level C

Job description

This opportunity with the Emergency Department at the Strathcona Community Hospital. The facility offers a 24/7 Emergency Department, a variety of outpatient Ambulatory, Laboratory, and Diagnostic Imaging services. Under the supervision of the Manager, the Service Worker I is responsible for the transportation of supplies, equipment and patient portering within the site. The Service Worker I provides patients with safe, courteous and prompt transportation between departments, as well as distributing supplies/equipment and linen. Clear communication is required to effectively outline adequate equipment/supply levels within the department, as well as coordinating with other departments (i.e. CPSM) on site. The successful incumbent is also required to collect soiled supplies and equipment, and dispose of same in appropriate areas on site.PLEASE NOTE: This position is permanent night shifts.

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: Emergency
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 27-OCT-2026
• Employee Class: Regular Full Time
• Date Available: 06-NOV-2026
• Length of Shift in weeks: 12
• Shifts per cycle: 42
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: Emergency
• Primary Location: Strathcona Community Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 27-OCT-2026
• Employee Class: Regular Full Time
• Date Available: 06-NOV-2026
• Hours per Shift: 11.08
• Length of Shift in weeks: 12
• Shifts per cycle: 42
• Shift Pattern: Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Previous experience within an Emergency/Acute Care facility is required. Current Basic Life Support (BLS - Heart and Stroke AED Level C) required. English language comprehension, both oral and written is required. Ability to meet the physical demands associated with the position (i.e. walking/standing for long periods of time; pushing/pulling stretchers, carts, and wheelchairs on a regular basis; bending, lifting and assisting with team lifting) is required. Ability to work in a team environment is essential. Must be capable of working in a dynamic and fast paced environment while meeting the demands of the position. Ability to perform a series of routine tasks under minimal supervision. Good communication, interpersonal skills, and motor coordination are a necessity.

Preferred Qualifications:

Preference will be given to those applicants with previous Connect Care training. Reliable, cooperative, and able to demonstrate an effective service attitude. Knowledge of hospital equipment and procedures an asset.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We're passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it's about putting patients' and families' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.