Service Worker I

Alberta Health Services; Edmonton; On-site; CAD 31,000 - 34,000; Full time

Job summary

Alberta Health Services at Royal Alexandra Hospital in Edmonton seeks a Service Worker I for IOC Central Portering. You will transport patients and equipment across the campus, distribute supplies, and clean areas as directed, ensuring safety and efficiency. You may also handle lab specimens and charts while coordinating with care teams.

The role requires N95 fit testing, BLS/HCP, and fluency in English. Training on safety policies and regular performance in a high‑pace environment are essential

Qualifications

• Grade 12 or equivalent.
• N95 fit testing completed within the last 2 years.
• BLS/HCP certification.
• Fluent in speaking/reading/writing English.
• Able to walk/stand for long periods and lift 22.5 kg regularly.

Responsibilities

• Transport patients and equipment to and from patient care areas.
• Distribute and replenish hospital supplies throughout units.
• Clean equipment and patient care areas as directed.
• May transport lab specimens, blood and charts; report safety concerns and perform other duties.

Skills

English fluency

Education

Grade 12 or equivalent

Job description

The Service Worker I (SW I) working within Integrated Operating Centre at the Royal Alexander Hospital is primarily responsible for portering patients to various areas on the Royal Alexander campus, including institutions connected by the tunnel system. This fast paced, dynamic role has the opportunity to work with multiple modalities and disciplines while providing exceptional patient and family centered care. As a Service Worker I - IOC Porter your responsibilities will include delivering patients to and from medical/surgical unit in a safe and professional manner, delivering equipment as requested, communicating effectively with other health care professionals, adhering to all health and safety policies and procedure, routine cleaning of equipment as needed and collaborating to enhance the efficiency and effectiveness of our transport team. Service Worker 1 may also be assigned as dispatcher and will be responsible for receiving and recording requests, prioritizing movement calls regarding patients, sterile/clean equipment and instruments, lab calls, dirty equipment/instruments and dispatches porters accordingly

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: IOC Central Portering
• Multi-Site: At (UNA only)
• FTE: 1.00
• Posting End Date: 27-OCT-2026
• Employee Class: Regular Full Time
• Date Available: 06-NOV-2026
• Length of Shift in weeks: 6
• Shifts per cycle: 30
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: IOC Central Portering
• Primary Location: Royal Alexandra Hospital
• Location Details: As Per Location
• Multi-Site: At (UNA only)
• FTE: 1.00
• Posting End Date: 27-OCT-2026
• Employee Class: Regular Full Time
• Date Available: 06-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 6
• Shifts per cycle: 30
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Valid N95 fit testing completed within the last 2 years. Valid Basic Life Support: Health Care Provider Level (BLS/HCP). Fluent in speaking/reading/writing English. Must be able to follow verbal & written instructions. Demonstrate ability to walk and/or stand for long periods of time and lift 22.5 kg, or assist in lifting up to 157.5 kg on a regular basis. Must possess verbal, numerical and clerical abilities; near - visual and auditory acuity; motor coordination; eye-hand coordination. Reliable, cooperative and ability to demonstrate effective service attitude.

Preferred Qualifications:

Prior experience as a porter working with patients within an Acute Care Facility

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

Edmonton Zone, Edmonton, U of A Hospital