Service Worker I

Alberta Health Services; Red Deer; On-site; CAD 31,000 - 34,000; Part time

Job summary

Alberta Health Services is seeking a Service Worker I for the Portering unit at Red Deer Regional Hospital. The role involves transporting patients and equipment, distributing supplies, and cleaning equipment and care areas, with a patient-first approach and strict PPE.

You'll work in a fast-paced environment between units, handle lab specimens and charts, and coordinate with unit managers. Regular shifts are part of a 0.70 FTE schedule with weekend rotations.

Qualifications

• Grade 12 or equivalent.
• Excellent communication and interpersonal skills.
• Able to meet physical demands and lift/carry.
• Proven time management and organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Transport patients and equipment within hospital units.
• Clean and disinfect equipment and patient care areas.
• Provide safe, timely transport for lab specimens and supplies.
• Prioritize multiple requests in a fast-paced environment.
• Follow safety protocols and PPE usage.

Skills

Communication skills

Interpersonal skills

Time management

Teamwork

Education

Grade 12 or equivalent

Job description

Portering is physically demanding -staff regularly walk 20–30,000+ steps per shift, maneuver equipment with patients weighing up to 400 lbs. This position requires mental focus, physical fitness, consistent energy, and endurance for the full shift. Porters are responsible for cleaning and disinfecting stretchers, wheelchairs, other equipment, and patient areas as assigned. Duties also include safe and timely transport of patient, equipment, morgue cases, blood product, and laboratory specimen transports. Porters must prioritize multiple requests in a fast-paced environment and quickly learn to navigate the site layout to ensure timely service. Strong customer service and communication skills are essential, as Porters interact daily with patients, families, and healthcare staff and must do so respectfully and professionally. The successful candidate has a patient-first approach and can follow oral and written instructions. Comfort with a smartphone-based dispatch system is required to accept assignments, verify patient identity, update progress, and close tasks. Motor and hand-eye coordination are also required to safely operate equipment and complete assigned tasks. Staff must also be able to manage stressful situations in a fast-paced environment. Personal protective equipment (masks, gloves, gowns, and eye protection) must be worn for long periods while working safely and following protocols.

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: Portering
• Primary Location: Red Deer Regional Hospital
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 26-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 02-NOV-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: Portering
• Primary Location: Red Deer Regional Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 26-OCT-2026
• Employee Class: Regular Part Time
• Date Available: 02-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 7
• Shift Pattern: Days, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Grade 12 or equivalent.Excellent communication skills are required. The successful candidate must have exceptional interpersonal skills, a positive attitude and the ability to consistently display professionalism with patients, physicians and staff. Must be able to meet the physical demands of the position. Demonstrated ability to assume responsibility and work effectively independently and within a team environment. Proficient time management and organizational skills.

Preferred Qualifications:

Previous Service Worker experience within the last 2 years preferred. Previous experience as a Diagnostic Imaging Service Worker preferred. Connect Care experience an asset. It's Your Move, Basic Life Support and N95 mask fit preferred.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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