Service Worker I

Alberta Health Services; Edmonton; On-site; CAD 31,000 - 34,000; Part time

Job summary

Alberta Health Services at Cross Cancer Institute in Edmonton is seeking a Service Worker I (Casual/Relief) to support patient transport, equipment movement, and unit operations. You will help keep rooms ready for admissions, restock supplies, and maintain a clean, safe care environment.

The role requires BCLS-HCP, recent acute care experience, and ability to perform physically demanding tasks. Posting notes emphasize teamwork, safety, and continuous improvement within a dynamic cancer care

Qualifications

• Grade 12 or equivalent is required.
• Current BCLS-HCP certification and recent acute care experience.
• Ability to perform repetitive physical tasks and lift up to 25 kg.
• Excellent communication and teamwork skills.

Responsibilities

• Transport patients (clients/residents) and equipment between care areas.
• Distribute and replenish hospital supplies across units.
• Clean equipment and patient care areas as directed.
• Transport lab specimens, blood products, and patient charts; report safety concerns to Unit Managers.

Skills

Verbal and written communication

Patient transfers

Infection prevention and control

Education

Grade 12 or equivalent

High school diploma

Job description

Are you passionate about supporting Albertans in their fight against cancer? Do you bring a positive attitude and a strong desire to work collaboratively with a specialized team of care providers? If so, an exciting opportunity awaits you at the Cross Cancer Institute (CCI) as a Service Worker I (SW I). As a valued member of our dynamic team, the SW I plays a key role in ensuring safe, efficient, and patient-focused care. Under the supervision of the Unit Manager, you will work closely with the health care team to maintain smooth operations across departments. This position requires excellent communication skills and physical agility to respond promptly and safely to patient transport requests while supporting overall unit functionality. Responsibilities include patient transfers, cleaning and sanitizing patient areas, restocking supplies, tracking equipment, and preparing rooms for admissions and discharges. The successful candidate will demonstrate initiative in supporting the unit to improve workflow. Every task contributes to creating a hygienic, well‑equipped, and safe environment that staff and patients can trust. The successful candidate will embrace opportunities for mentorship and coaching, fostering a culture of collaboration and continuous improvement. Your career will be supported by a dedicated leadership team committed to learning, growth, and service excellence. The CCI provides comprehensive cancer services for Edmonton and Northern Alberta, striving to lead in research and best practices through innovation and teamwork. Our passionate medical teams, staff, and volunteers work together to deliver compassionate, advanced care—making a meaningful difference in the lives of patients and their families every day.

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

• Transition Company: Cancer Care Alberta
• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: inpatients
• Primary Location: Cross Cancer Institute
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 13-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 01-DEC-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Days Off: Other
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

• Transition Company: Cancer Care Alberta
• Classification: Service Worker I
• Union: AUPE GSS
• Unit and Program: inpatients
• Primary Location: Cross Cancer Institute
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 13-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 01-DEC-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends, On Call
• Days Off: Other
• Minimum Salary: $22.33
• Maximum Salary: $24.38
• Vehicle Requirement: Not Applicable

Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Current Basic Cardiac Life Support – Health Care Provider (BCLS-HCP). Recent experience working in an acute care setting within the past two years. Demonstrated proficiency in “It’s Your Move,” “Move Safe,” and WHMIS training. Ability to perform repetitive physical tasks, including walking long distances, pushing, pulling, bending, reaching above shoulder level, and lifting a minimum of 25 kg. Strong verbal and written communication skills to ensure safe patient/family care and effective interdisciplinary collaboration. Ability to assist with safe patient transfers. Capacity to work in a fast-paced, unpredictable environment with frequent interruptions and distractions. High degree of professionalism with strong time management and prioritization skills, and proven ability to function effectively within a dynamic team environment. Solid understanding of infection prevention and control practices.

Preferred Qualifications:

Completion of high school diploma. Demonstrate a commitment to and participation in professional growth. Experience with Connect Care using a Rover.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.