Service Technician Supervisor

ASSA ABLOY Group; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

ASSA ABLOY Group is seeking a Service Technician Supervisor in Mississauga to lead a team of technicians focusing on installation and maintenance of commercial door systems. The role demands strong technical knowledge, supervisory experience, and effective leadership to ensure high service standards in a dynamic environment.

Benefits

Competitive base salary

Comprehensive benefit package

Company truck and fuel card

Company-paid power tools

Pension plan

Ongoing training

Positive work environment

Qualifications

• 10-15 years experience with loading dock and door systems.
• Valid G Class driver's license.
• Ability to work in varied weather conditions.

Responsibilities

• Supervise technicians and monitor performance.
• Ensure compliance with company policies.
• Troubleshoot complex issues on technician sites.

Skills

Mechanical aptitude

Troubleshooting skills

Service-oriented

Effective communication

Electrical experience

Adaptability

Education

High school diploma or equivalent

Tools

Power tools

Job description

Join to apply for the Service Technician Supervisor role at ASSA ABLOY Group

1 week ago Be among the first 25 applicants

Join to apply for the Service Technician Supervisor role at ASSA ABLOY Group

Get AI-powered advice on this job and more exclusive features.

Job Title: Commercial Service Technician Supervisor

Location: Mississauga, Ontario

We are innovative, customer-centric, professional, and our goal is to provide exceptional service for our customers. This role is pivotal as the primary support for our technical staff who are responsible for service and installation of Doors and Docks in todays every-changing market.

Areas of work are supervisor technicians who are installing, troubleshooting and repairing commercial/industrial doors, door opening systems, gate opening systems and dock leveling systems. Performing the previous listed work. This position has working conditions that expose you to various weather conditions and require you to work in a dirty, dusty, oily environment.

Responsibilities:

• Ensure technician’s tasks are being completed efficiently and safely, including documentation compliance.
• Monitoring performance of Technicians.
• Aid dispatch in the scheduling of technicians.
• Ensuring technicians have the tools & equipment required to perform their duties.
• Training & mentoring new technicians.
• Ensuring compliance of company policies by yourself and the technicians you are supervising including but not limited to Health & Safety.
• Assist management with process improvement initiatives.
• Troubleshooting and problem-solving complex issues on technicians sites.
• Service and install various products, including but not limited to loading dock equipment, vehicle restraints, sectional doors, and rolling doors.
• Repair and troubleshoot defective equipment.
• Maintaining proper truck stock, inventory, and company vehicle.
• Responsible for accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
• Identifying opportunities for upselling and cross selling additional services and products.
• Interact with customers, end-users, and general contractors courteously and professionally.
• Apply critical thinking and problem-solving skills to address diverse door and site requirements.
• Performing routine preventative maintenance.
• Promote the company’s operational visions, values, and goals.
• Participate in training or other team activities to support ongoing continuous improvement.
• Perform other duties as assigned by the Manager or his/her designate.
  
  

Qualifications:

• At least 10- 15 years experience in including loading dock equipment, sectional doors, and rolling doors.
• Electrical experience is a plus.
• On call rotation and overtime requirements
• Valid driver’s license with a clean driving record – G Class License
• Demonstrated mechanical aptitude and troubleshooting skills.
• Ability to handle a physical workload.
• Proficient with power tools.
• Independent work capability.
• Service-oriented individual with effective written/verbal communication skills.
• Comfortable working at heights.
• Adaptability to a changing work environment.
• Effective interpersonal skills.
• High school diploma or equivalent.
• Must pass background check & preemployment medical examination
• Basic math skills.
  
  

Working Conditions:

• Must be able to work in any weather conditions (indoors/outdoors)
  
  

Come work with us!

We offer:

• Competitive base salary
• Competitive and comprehensive benefit package 100% c ompany-paid
• Vacation Pay
• Standard business hours are 7:00 AM-3:30 PM. At times technicians will work early or stay late.
• Company truck and Fuel Card
• Company Paid Power Tools (must supply own hand tools)
• Growth opportunities.
• Pension Plan
• Ongoing training.
• Positive work environment.
• Stable, growing company.
  
  

We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company and hiring a diverse work team.

To apply please send your resume directly to [e-mail]

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Production, Manufacturing, and Engineering

• Industries

  Wholesale Building Materials

Referrals increase your chances of interviewing at ASSA ABLOY Group by 2x

Get notified about new Service Technician jobs in Mississauga, Ontario, Canada.

Richmond Hill, Ontario, Canada 1 month ago

Mississauga, Ontario, Canada 22 hours ago

Field Service Technician- Markham Ontario

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.