Service Technician - Shop

Brandt Group of Companies; Mount Pearl; On-site; CAD 60,000 - 80,000; Full time

Job summary

Brandt Group of Companies is seeking a Heavy Equipment Technician at our Mount Pearl Construction & Forestry location. This role involves performing diagnostics, service maintenance, and repairs on various equipment, ensuring high productivity and quality standards.

The ideal candidate will have a trade qualification in Heavy Equipment and at least three years of relevant experience with mechanical, electrical, and hydraulic systems.

Qualifications

• Trade qualification in Heavy Equipment, Agriculture, or Truck/Transport.
• 3 years of relevant experience in repairs and diagnostics.
• Strong knowledge of mechanical, electrical, and hydraulic systems.

Responsibilities

• Independently perform diagnostics, maintenance, and repairs on equipment.
• Ensure compliance with quality and regulatory standards.
• Maintain cleanliness and organization of the work area.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Diagnostic skills

Time management

Communication skills

Education

Trade qualification - Heavy Equipment

Relevant experience (3 years)

Job description

Brandt is currently seeking a Heavy Equipment Technician for our Mount Pearl Construction & Forestry location.

The Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned equipment efficiently. They are also responsible for providing quality service to customers and ensuring all issues are resolved satisfactorily and in a timely manner.

Duties & Responsibilities Include But Not Limited To

• Financial Performance:
  
  
  
  • Operate within budgets and approvals established by the Service Manager.
  
  
  • Maintain high levels of productivity, efficiency, and gross margin to contribute positively to branch goals.
  
  
  • Achieve and uphold a quality of work metric of 98%, ensuring work is completed correctly the first time to minimize rework and enhance customer satisfaction.
  
  
  
  


• Diagnostic and Repair Services:
  
  
  
  • Perform basic to complex diagnostics on power equipment to accurately identify repair needs and minimize downtime.
  
  
  • Diagnose, disassemble, assemble, and repair mechanical, electrical, or hydraulic systems to restore optimal equipment performance.
  
  
  • Conduct customer, manufacturer, and government-mandated inspections to ensure compliance with quality and regulatory standards.
  
  
  • Perform preventative maintenance tasks such as fluid and filter changes, battery testing, brake system adjustments, and lubrication to prolong equipment life.
  
  
  • Execute advanced mechanical repairs, including engine and transmission diagnosis, repair, or replacement, to resolve complex issues.
  
  
  
  


• Work Systems and Procedures:
  
  
  
  • Maintain current product knowledge specific to equipment and industry standards relevant to the branch location.
  
  
  • Maintain a clean, neat, and orderly work area to ensure efficiency and safety.
  
  
  • Follow all safety rules and Occupational Health & Safety (OH&S) standards.
  
  
  • Ensure compliance with proper procedures for hazardous waste disposal.
  
  
  • Work within guidelines set by managers to ensure consistent and quality service delivery.
  
  
  • Perform all service tasks assigned by the Service Manager or Service Department Foreman.
  
  
  • Participate in required training programs, including industry-specific technology training.
  
  
  • Maintain and care for departmental tools, equipment, and vehicles.
  
  
  • Mentor and oversee apprentices to support their professional growth.
  
  
  
  


• Other duties as assigned.

Qualifications/Requirements

• Trade qualification (Heavy Equipment, Agriculture, Truck/Transport).


• 3 years’ relevant experience.


• Knowledge of mechanical, electrical, and hydraulic systems.


• Possess computer and technical aptitude and knowledge for diagnostics and calibration work.


• Possess diagnostic skills to understand mechanical and technical equipment repair needs.


• Possess strong time management skills to perform under pressure.


• Possess strong communication skills, both written and oral.