Field Foreman

Brandt Group of Companies; Fort St. John; On-site; CAD 70,000 - 100,000; Full time

Job summary

Brandt Group of Companies seeks a Field Foreman for Fort St John to coordinate the Service Department workload and direct repair activities for maximum efficiency and quality. The candidate will advise the Service Manager on technician skills and training needs.

Key duties include assigning jobs, reviewing repair orders, guiding technicians, maintaining on-call scheduling, and coordinating in-house technician training and safety meetings.

Qualifications

• Minimum 3–5 years’ experience as a Heavy Duty Service Technician.
• Journeyman Heavy Equipment Technician preferred.
• Familiar with John Deere and competitive products.

Responsibilities

• Assist in assigning jobs and work areas to Service Department employees.
• Assist in appraisal of repair orders and participate in repairs as needed.
• Direct and assist in diagnosing machine problems for technicians and apprentices.
• Inspect and repair special tools; recommend new tooling as required.
• Advise Service Manager of customer complaints and field issues.
• Establish and maintain on-call field schedule.

Skills

Excellent communication

Organizational skills

Deadline-driven

Lead others

Lift 50 pounds

Education

Journeyman Heavy Equipment Technician

Tools

Microsoft Office

Job description

Brandt is currently seeking a Field Foreman for our Fort St John location.

This position is responsible for assisting with coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work; advise and make recommendations to the Service Manager regarding technician skills and training needs.

Duties and Responsibilities

• Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge
• Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs; may review repair orders for accuracy and completeness
• Directs and assists in the diagnosis of machine problems of technicians and apprentices
• Inspects and repairs all special tools; recommends new tooling as required
• Advises Service Manager of all customer complaints
• Establish and maintain on‑call field schedule
• Coordinates and schedules in‑house technician training
• Assists the Service Manager with coordinating and conducting quarterly safety meetings
• May arrange for and participate in re‑conditioning of used equipment and set‑up of new equipment
• May approve the release of equipment for delivery to the customer
• Opening and closing work orders, preparing work orders for warranty
• May assist in providing performance feedback for service technicians and staff to the Service
• Other duties as assigned

Required Skills

• Must possess excellent communication/organizational skills
• Ability to meet deadlines
• Proficiency in Microsoft Office and other standard desktop functions
• Ability to lead others
• Must be able to lift 50 pounds

Required Experience

• Minimum of 3-5 years’ experience as a Heavy Duty Service Technician required
• Journeyman Heavy Equipment Technician preferred
• Familiar with John Deere and competitive products
• Forklift license preferred