Service Technician - Ottawa

JELD-WEN, Inc.; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their Customer Care team in Ottawa. This role focuses on delivering exceptional service to dealers, home builders, and contractors by repairing and replacing window and door products. You will be part of a dynamic team, ensuring high-quality service and maintaining tools and service vehicles. The company offers a competitive compensation package, including health and retirement benefits, making it an exciting opportunity for those looking to grow in a supportive environment.

Benefits

Medical Insurance

Dental Insurance

Retirement Program

Competitive Compensation

Qualifications

• Experience in window and door repair and installation practices.
• Ability to inspect and identify service issues effectively.

Responsibilities

• Provide exceptional service to dealers and contractors.
• Perform repairs and replacements of window and door products.

Skills

Window and Door Installation

Inspection Skills

Repair Skills

Communication Skills

Education

High School Diploma

Technical Certification

Tools

Service Vehicle

Maintenance Tools

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

JELD-WEN is currently seeking a Service Technician - Ottawa to join our growing team.

Become a member of our Customer Care team by applying for the position of Field Service Technician. JELD-WEN Windows and Doors offer a competitive compensation package complete with health and retirement benefits. As a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.

The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors, and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.

The typical duties and competencies for the Field Service Technician would include:

Knowledge of window and door installation and repair practices

Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue

Perform service work on various products

Clean up service site

Operate company service vehicle in a safe and considerate manner

Maintain service vehicle in proper and safe working order

Maintain tools in proper working order

Maintain warehouse inventory and manage parts delivery and return/discard

Provide complete reports from service or inspection jobs

Communicate and document changed or cancelled appointments

Identify and report reoccurring problems or issues such as product defects or process issues

JELD-WEN Windows & Doors is an equal opportunity employer and offers equitable wage and benefit packages to qualified applicants.

#LI-RM1

About JELD-WEN Holding, Inc.

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN worldwide, LaCantina and VPI in North America, and Swedoor and DANA in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn .

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.